Avis d'employé sur Nordia
not for everyone
you are expected to up sell and sell products to people who want to cancel their services with the company. If you are good at selling people things they don't need or want then this is the job for you, make hand over fist with bonuses but if you have any sort of humanity in you or cant stand the though of having to sell things to people they did not call to come to buy then don't even bother applying.cant really go into the dodgy benefits without being specific but its not worth taking what they offer.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
loads of many
dodgy benefits, emotianally draining.
Réponse officielle de Nordia27 septembre 2020
Thank you for taking a moment to share your review with us. We're sad to read about your experience and perception of Nordia. While we do know that working in sales and customer service comes with challenges and that it is not for everyone, but in no way do we push our employees to be or make the client feel uncomfortable. Our mission is to offer the best possible customer service, and we work hard to help our employees achieve this and be happy at Nordia.
Working for Nordia can be stressful because of the push for sales and the expectations they expect you to perform but if you put in the work and show you want to do more they will recognize it and will move you up.There is lots of room for advancement and there is support there if you need it but no-one is going to hold your hand. You need to take the time to figure out what you want out of the company and pursue those goals. I worked for the company starting in customer service and within a month they saw an opportunity for advancement and offered it. I really enjoy the incentive program they have with the monthly hypes if sales is your thing then you'd be a good fit for the company. The bonuses are very nice and they post advancement opportunities where you can apply and have an interview and review your progress.
Employee Bonuses, Monthly Hypes, Flexibility work from home, Room for advancement
Hours and shifts based on seniority, team leaders not as helpful as would like
Réponse officielle de Nordia15 janvier 2021
Thank you for taking a moment to share your feedback with us. We're happy to see that you're enjoying the perks of being part of the Nordia team and that you have progressed with us. We pride ourselves on offering a supportive, fun and stimulating work environment. If you feel you don't have the level of support needed, don't hesitate to discuss it with your management team. We want to thank you for your great work, and we wish you all the success in your career at Nordia:)
Any customer service job can be stressful, but if you're prepared for that there are a lot of advantages to working at Nordia. I appreciate the convenience and safety of being able to work from home. I was impressed with how quickly the company adapted to the challenges this year, and employees started working from home asap if they wanted to. Customer service for the industries Nordia represents is a necessary and reliable job which is more important than ever. And I work with supportive and helpful coworkers and managers. There are good benefits and the chance for promotions. There are a variety of departments and positions, so you you can find one that suits you best.
work from home, good hours and benefits
customer service can be stressful at times
very difficult to have a positive attitude while working at my nordia location. i found it almost impossible to get the support i required, and the job is stats based. so when you are not suceeding it feels you get stuck at the bottom as support is few and far between. i found much of management show favouritism to staff, also making it hard get support and succeed if you are not one of the favourites. and getting yelled at by customers day after day becomes very exhausting, with not even 10 seconds between calls to take a breather after being yelled at. if you can suck it up and push through that the pay and bonus can be worth it, but i find there is not enough money you can pay me to want to stay at this job for long.
casual dress, decent pay
stressful, lack of support, favourtism
Réponse officielle de Nordia4 septembre 2020
Thank you for taking a moment to share your experience with us. We're saddened to read that the work experience wasn't up to your expectations. At Nordia, we truly want to offer our employees the best work environment possible and we strive on making sure they get all the tools they need to succeed in their career. We also know that a career in customer service comes with its set of challenges, which is why we're proud of all the hard work our agents put in. Nonetheless, we wish you good luck in your future career plans.