Nordia
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Avis d'employé sur Nordia

great place to work at, great atmosphere. management is a bit disorganized

5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
17 octobre 2015
Great employer to work for. trainer's and staff in general re very friendly and capable. atmosphere is great, somewhere that makes you comfortable to work. bit disorganized in the management department.
Notes par catégorie
5,0
Équilibre vie professionnelle / personnelle
5,0
Salaire / avantages sociaux
4,0
Sécurité de l'emploi / évolution de carrière
3,0
Direction
4,0
Culture d'entreprise
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Avis similaires
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
9 mars 2020
Même poste
Call Center Representative (Employé actuel) - Orillia, ON
I am being laid off due to Nordia pulling out of Orillia. The people I worked with are great. I met a lot of great people. I learned a lot while I was there.
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Réponse officielle de Nordia
27 mars 2020
Thank you for your comment. We're really saddened about the decision to close Orillia, and we'll miss your amazing team a lot. We're happy to hear you have a great time with us and thank you for being a part of the Nordia family!
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
5 novembre 2019
Même poste
CALL CENTER AGENT (Ancien employé) - Saint John, NB
I would definitely recommend nordia. They have great managers, great colleges, however, there has been some drama between co workers that would seem it a little unenjoyable, and bathrooms were dirty.
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3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
11 août 2020
Même lieu
Loyalty and Retention Specialist (Ancien employé) - Moncton, NB
Heads up, this is a long one! If you're looking for a job that will test you, pay you generously and offer amazing medical benefits, look no further than Nordia. Offering some highly competitive wages in an era where customer service is paramount, Nordia is the happening spot if you breathe customer service. Your typical work day will involve speaking to customers in a contact center environment. Whether an inbound or an outbound call, your task is to provide exemplary customer service on behalf of different clients. Thinking on your feet is a must -- The calls will greatly vary in subject matter in length! In my position, management was a hit or miss situation. Most of the individuals that I reported to were quite personable and cared about their teams, whereas some leave much to be desired in terms of personality and honesty. Through interactions with other team managers in the center, I can say that Nordia has a mostly solid team of people to lead their employees to success. Unfortunately, when your success finds itself lacking, don't be surprised when they promise you things that they ultimately end up not delivering on. The performance management process that Nordia follows is acceptable, but they do not give you many options if you fall short of meeting expectations. Coincidentally, I found that meeting sales performance metrics was a challenge for me, even in ideal conditions. The most enjoyable part of the job was the people I got to work with. I would not be lying when I say that Nordia has some top notch agents. On some work days, I wasn't sure whether - plus...
Points positifs
Great facilities, hot meals. hourly wages and benefits are generous, scheduling is flexible for part time/full time professionals as well as students, very culturally diverse.
Points négatifs
Parking, honesty of certain people in management.
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Réponse officielle de Nordia
4 septembre 2020
Thank you for your honest review. We're glad you enjoyed working for Nordia even though your experience with some team leaders wasn't like you would've expected it. We want you to know that we strive to offer our employees the best work environment possible. We're taking note of your feedback and we wish you good luck for the future.