Avis d'employé sur Nordia
Good Place to work
I've been there since 2014 now. I'm comfortable. I like it. It has it's moments like any other job. HHLT is not for everyone but once you get into the groove......it's not bad at all and definitely has its perks. If you have sales experience it is helpful but they will teach you. They have a team spirit. Helpful with training. If your not sure feel free to ask questions
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
has it's moments
Réponse officielle de Nordia8 décembre 2017
Thank you for taking a moment to share your experience! We are happy to hear that you appreciate our efforts to provide a rewarding and supportive work environment and the best compensation in the industry.
Constant changes with no regard for the job description you signed up for; with little to no help from management to address your concerns. However if you are lucky enough to be a hard worker despite the lack of support and random changes the company makes daily the commission is not bad
Worker ant environment
Well..let me start by saying a lot of the people that work as agents and TMs are awesome people but...there were a lot of changes that happened recently with upper management and there is new upper management that hasn’t even taken 5 minutes to write a formal email introducing them self, I would like to assume when someone takes over a whole new site that they would take the 5 minutes it takes to write an email introducing themselves and saying a little bit about there work history with the company etc..but we got nothing other than huge negative changes to policies that affect the agents greatly! We were told from a previous amazing upper management before that if we ever felt like a number to approach them and the moral was great back than all in all I would have recommended Nordia at that time! I think a lot of co-workers probably feel the same way but with little to no communication at all from the new upper management it’s tough to voice opinions and I have personally never felt like more of an employee number on a stats sheet more than I have these past 2 months! Wish the old upper management could come back! Nordia handled Covid ok by offering to work at home but now it’s really tough to stay motivated especially with the direction of this new upper management!
Decent Pay-Benefits-great TMs and Co-Workers
Upper management, low moral do to upper management
Réponse officielle de Nordia15 janvier 2021
Thank you for taking the time to share your experience with us. We're sorry you feel the way you do regarding your new management team. We know that 2020 has been an unprecedented and challenging year, with many changes and unforeseen events. We want to assure you that employees are always welcome to share their feedback and express their feelings despite certain changes. We make every effort to create a friendly, supportive and friendly work environment despite the distance. The last thing we want is for our employees to feel like numbers; it's not how we are, and we operate. We genuinely hope we can change your perception of us for the best. Please know that we take your feedback at heart, and we'll share your concerns with the appropriate resources. You can also contact your Operation Manager or Director at any time.
Very little support from management team. You feel like you’re on your own with no help but the second you make a mistake or don’t meet the sales target they will get mad at you. No support for mental health at all I spent all my shifts crying between calls.
Lack of support, hard on mental health