Avis d'employé sur Nordia
Great Employer, excellent benefits, great people to work with and a flexible manangement team, Hours are good but the job can be a bit boring, overall good place to work
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Constant changes with no regard for the job description you signed up for; with little to no help from management to address your concerns. However if you are lucky enough to be a hard worker despite the lack of support and random changes the company makes daily the commission is not bad
Worker ant environment
Well..let me start by saying a lot of the people that work as agents and TMs are awesome people but...there were a lot of changes that happened recently with upper management and there is new upper management that hasn’t even taken 5 minutes to write a formal email introducing them self, I would like to assume when someone takes over a whole new site that they would take the 5 minutes it takes to write an email introducing themselves and saying a little bit about there work history with the company etc..but we got nothing other than huge negative changes to policies that affect the agents greatly! We were told from a previous amazing upper management before that if we ever felt like a number to approach them and the moral was great back than all in all I would have recommended Nordia at that time! I think a lot of co-workers probably feel the same way but with little to no communication at all from the new upper management it’s tough to voice opinions and I have personally never felt like more of an employee number on a stats sheet more than I have these past 2 months! Wish the old upper management could come back! Nordia handled Covid ok by offering to work at home but now it’s really tough to stay motivated especially with the direction of this new upper management!
Decent Pay-Benefits-great TMs and Co-Workers
Upper management, low moral do to upper management
Réponse officielle de Nordia15 janvier 2021
Thank you for taking the time to share your experience with us. We're sorry you feel the way you do regarding your new management team. We know that 2020 has been an unprecedented and challenging year, with many changes and unforeseen events. We want to assure you that employees are always welcome to share their feedback and express their feelings despite certain changes. We make every effort to create a friendly, supportive and friendly work environment despite the distance. The last thing we want is for our employees to feel like numbers; it's not how we are, and we operate. We genuinely hope we can change your perception of us for the best. Please know that we take your feedback at heart, and we'll share your concerns with the appropriate resources. You can also contact your Operation Manager or Director at any time.
you are expected to up sell and sell products to people who want to cancel their services with the company. If you are good at selling people things they don't need or want then this is the job for you, make hand over fist with bonuses but if you have any sort of humanity in you or cant stand the though of having to sell things to people they did not call to come to buy then don't even bother applying.cant really go into the dodgy benefits without being specific but its not worth taking what they offer.
loads of many
dodgy benefits, emotianally draining.
Réponse officielle de Nordia27 septembre 2020
Thank you for taking a moment to share your review with us. We're sad to read about your experience and perception of Nordia. While we do know that working in sales and customer service comes with challenges and that it is not for everyone, but in no way do we push our employees to be or make the client feel uncomfortable. Our mission is to offer the best possible customer service, and we work hard to help our employees achieve this and be happy at Nordia.