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Nordia
3,2 étoile(s) sur 5.
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Nordia

Avis d'employé sur Nordia
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good company that treat their employees right

It is a good company to work for. But when it comes to growing in the company it seems that there are positions that come around where I would completely qualify and not receive even any acknowledgement that you applied for an internal position. Just seems like they have postings for new openings but nothing is being done with it . Feel trapped in my position. My only choice is to work on finding an new job outside of this place.

Points positifs

Nice people to work with .

Points négatifs

Unecessary drama, But in general most customers are very nice and respectable.

Notes par catégorie

2,0Équilibre vie professionnelle / personnelle
2,0Salaire / avantages sociaux
1,0Sécurité de l'emploi / évolution de carrière
2,0Direction
3,0Culture d'entreprise
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Réponse officielle de Nordia

2 juin 2021
Thank you for your review. We're sorry you feel the way you do regarding career growth at Nordia, and we want to reassure you that there are many opportunities to grow. We still take good note of your comment regarding the internal transfers/recruitment processes, as we are constantly looking for ways to improve. We encourage you to keep an eye open on any position that would interest you and match your qualifications and wish you the best of luck with your career at Nordia.
Voir les avis sur 564

Avis similaires

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Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
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Culture d'entreprise

Fun workplace and a responsive management.

Fun workplace. Job is monotonous.Low salary, but fair sales commission.Responsive management and not much pressure on the job.Performance is recognized and rewarded.Flexible working arrangements.

Points positifs

Well equipped game room and recognition of good performance.

Points négatifs

Monotonous nature of the job
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Réponse officielle de Nordia

30 avril 2021
Thank you for your review! We're glad you seem to be enjoying some of the perks of working at Nordia. We also know that customer service jobs come with their own sets of challenges, and this is why we strive to offer the best possible working experience, including best-in-class working environments, recognition programs and lots of support. We wish you great success in your career and thank you for being part of the Nordia family :)
Même poste
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good Job. Adapted well to Covid-19.

The job is what you expect from a call centre, sitting at a desk and taking calls. They did adapt very well to Covid 19. I was hired during the pandemic and training was on site but then it was 100% work from home. There was constant communication from the company about changes and it was a very easy process.
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Réponse officielle de Nordia

15 janvier 2021
Thank you for your great review, we're glad to count you in the Nordia family, and we're so happy that you enjoy the work-at-home experience!
Même lieu
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Could be so much better

I've been working for Nordia for almost 3 years. My time with the company has been good, but I've quickly gone from wanting to grow within the company to wanting out and actively job searching. Feel free to read the rest for an honest review.Before I get to what's made me begin to actively search other employment, I want to at least share some of the perks to working for the company. The pay is very competitive with other top-notch contact centers. Their Moncton site is clean and modern, which has made coming into work a lot more pleasant. Bonuses are frequent and always paid on-time. Some of the managers are extremely devoted to your success and overall experience with the job. Nordia does employee appreciation initiatives quite frequently and will send out kudos from upper-management, which is nice. HR has been helpful in my few times spent having to need them.Now, here's where I'll try to be as specific (and yet general) when sharing my complaints with the company that have led me to wanting to leave. At the beginning of the pandemic, the company gave us all the option to work from home, which was definitely appreciated. However, no extra personal time off was given to employees to workaround obstacles like their kids' schools shutting down or just needing a mental health day. Nope, stuck at 5 days... during a pandemic. In my department, statistics are extremely important. In fact, I would say that stats to Nordia are everything. You're measured by groups of agents within your department. If your performance dips, you'll hear about it. If you're doing awesome, depending - 

Points positifs

Pay

Points négatifs

Schedules, out-of-touch management, agents cheat the system without consequence
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Réponse officielle de Nordia

8 mars 2021
Thank you for taking the time to share your review with us. We're glad you're enjoying some of the perks of working at Nordia; we genuinely want to provide our employees with the best working conditions and benefits possible. However, we're quite saddened to read about your experience as it is far from the environment we strive to offer to our employees. We know that customer service jobs, especially those in a call centre environment, can be challenging when it comes to scheduling. We have to be there when clients need assistance. Regarding your other concerns and cheating allegations, be assured that we take them very seriously, and we'll pass them along. Also, we want you to know that you can always voice your concerns by speaking or writing to your management team.We truly hope your perception of certain aspects of Nordia will change for the best, and we thank you for your hard work and dedication.

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Note globale

3,2

D'après 564 avis
5
125
4
140
3
139
2
69
1
91

Notes par catégorie

3,1Équilibre vie professionnelle / personnelle
3,4Salaire / avantages sociaux
3,0Sécurité de l'emploi / évolution de carrière
3,0Direction
3,1Culture d'entreprise

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