Avis d'employé sur Nordia
Friendly employees, support each other.
I enjoyed my job but very challenging, a lot of changes and employer issues, not being educated enough on upcoming changes till changes we done. I felt I was not trained enough and not much coaching but verbal. I stayed 5 years, I felt rewarded and trusted that Nordia would educate me and get rewarded for my 100% attendance and for over 4 years my stats were met to my goal each month but last 5 months was struggling and had no control over it and not helped to achieve just told my job was done. Lack of communication with employees. The at home work structure needs improvement and training, coaching should be improved. I was a loyal employee, prided myself on my work ethic but wasn’t recognized or appreciated, following rules and regulations wasn’t appreciated in the end. I felt if my goals didn’t met Nordia’s standards was hopeful they would cross train me to a dept I could achieve in but wasn’t offered to me.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
15 min paid breaks
Stressful competition with colleagues
Réponse officielle de Nordia8 mars 2021
Thank you for sharing taking a moment to share your review with us. We're sorry your experience working at Nordia wasn't a more positive one. We genuinely strive to provide the best possible work experience to our employees, including access to opportunities for growth. We value our employees, and we're always looking for ways to improve, which is why we're taking note of your feedback and share it internally. Best of lucks with your future career plans.
If you want my short answer as to whether or not you should work at Nordia then my answer would be no. However, if you want my long answer then here it is. Within Nordia there are a lot of inconsistences, and the rules look different from day to day. The environment of the office itself is dreary with its grey walls, grey carpets and grey cubicles. There is no room for growth within Nordia, unless you are someone who, as a friend puts it, 'doesn't rock the boat,' or as it is more commonly referred to as a suck-up. There is also a lot of favouritism within the company. Such favouritism was acknowledged with the sole purpose of attempting to fix it, but no actions took place.On your resume you write 'Customer Service Representative', but in reality you are a telemarketer. You will be interrupting people during their dinner, and you will be calling people who scream at you. Mental health is not taken seriously. There should be more incentives, the wage was severely underpaid, not a liveable wage by any means. This job is fast paced, and it was all about the sales, and the stats. As frustrating as customers were sometimes, I think they deserved more than what we were trained to give them.Other employees were great, and I felt like I was part of a team. However, the managers were unprofessional. They were rude and conceited, and treat you like the six-year-old kid in the grocery store. Managers should treat their employees with respect. And I found that some managers enjoyed people’s discomfort.
I worked for Nordia for 3 months doing the Canada Post campaign. Absolutely miserable, basically just getting verbally abused all day for a few bucks above minimum wage. I know this isn't Nordia's fault, Canada Post is barely functioning, but the job was still terrible and the team leaders and managers were usually less than helpful. Luckily I had a good team lead, but most of the other ones I interacted with were abrasive and rude, and would act like you were wasting their time if you had to ask questions.
work from home, pay ok
verbal abuse, managers often rude
Terrible place from top to bottom. Set up for failure the moment you start. You will want to jump the bridge, guaranteed. Team leads are useless, campaigns are whack.
Réponse officielle de Nordia8 mars 2021
Thank you for taking the time to share your review with us. We're really sorry your experience working at Nordia wasn't a more positive one as it is not a reflection of the work experience we strive to provide to our employees. Did you know that according to our most recent survey, 90% of our employees would recommend us as an employer to their friends and family? Nonetheless, we wish you good luck with your future career plans and thank you for having been part of Nordia.