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Nordia
3,2 étoile(s) sur 5.
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Nordia

Avis d'employé sur Nordia
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

2021 Now

When I first started here, I was proud. I cried when I got the job, I was happy to start a new career. Always giving 110% at my jobs throughout my life. It is a good place to work..It's so hard getting up everyday being yelled at by customers that you truely do want to help, but being powerless. The stats on an employee affects your every minute of the day, I honestly wake up and fear it will be my last day of my job everyday. I dream about work, I cry on my days off. The stress I am under. I ask for help, I'm asked "What can I do to improve", I'm doing everything I can possibly do correct, and it's still not good enough. I've been in other call centers, and never had this.. never had the stress like this before in my life. I'm at a loss, and in these horrible times, one cannot be without a job.. it's not Nordia, it's all STATS. Keep your mental health in mind here. Even if you are strong, it's very hard.

Points positifs

Hours, Pay, Bonus

Points négatifs

Stats

Notes par catégorie

2,0Équilibre vie professionnelle / personnelle
4,0Salaire / avantages sociaux
3,0Sécurité de l'emploi / évolution de carrière
2,0Direction
4,0Culture d'entreprise
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Réponse officielle de Nordia

8 mars 2021
Thank you for taking a moment to share your experience with us. We're saddened to read about the worries you're experiencing regarding your career. Customer service is a rewarding yet challenging career, and we know all the hard work our employees put in on a daily basis. We want you to know that you can always share your concerns with your team leader or any other management team member. At Nordia, we strive to provide our employees with the best possible work environment, support and experience. We take note of your comment, and we wish you a bright future and a successful career with us at Nordia.
Voir les avis sur 564

Avis similaires

Même poste
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good pay, customers are difficult

Norida itself as an employer is actually quite good, it's the work environment and the customer base that makes this work difficult. Benefits for employees after 6 months is great, something you don't get with other smaller jobs. The pay is really great compared to the minimum wage, and bonus can be earned based on how well you do, so your paycheck is somewhat up to you. That being said, I find something within me had to break to stay there beyond a year. I often have to turn off my personal feelings and just do what's best for the company and pretend. The people I work with though truly are my newfound family and I've made some great friends while working here. This has been a perk for working here, but the work is tricky and the customers are difficult. Scheduling is one of those things that I've managed to somehow get the regular schedule I want. It does fluctuate here and there but I usually have a steady schedule which is nice. I find if my schedule is a little different somewhere, usually majority schedules are a little different too. For some, it works, and it really turns into a career but it does not work for everyone and the company knows that, so it's easy for them to get new people in. The turn over is high but give it a try, it might be what you're looking for.
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Même poste
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Meh

I loved the people that I worked with, management was awesome. There’s always help from everybody around you! The job just wasn’t that great for pay, benefits, and the stress that comes along with it. I didn’t think it was worth it so I left. Hours also were not that great.
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Même lieu
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good company that treat their employees right

It is a good company to work for. But when it comes to growing in the company it seems that there are positions that come around where I would completely qualify and not receive even any acknowledgement that you applied for an internal position. Just seems like they have postings for new openings but nothing is being done with it . Feel trapped in my position. My only choice is to work on finding an new job outside of this place.

Points positifs

Nice people to work with .

Points négatifs

Unecessary drama, But in general most customers are very nice and respectable.
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Réponse officielle de Nordia

2 juin 2021
Thank you for your review. We're sorry you feel the way you do regarding career growth at Nordia, and we want to reassure you that there are many opportunities to grow. We still take good note of your comment regarding the internal transfers/recruitment processes, as we are constantly looking for ways to improve. We encourage you to keep an eye open on any position that would interest you and match your qualifications and wish you the best of luck with your career at Nordia.

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Note globale

3,2

D'après 564 avis
5
125
4
140
3
139
2
69
1
91

Notes par catégorie

3,1Équilibre vie professionnelle / personnelle
3,4Salaire / avantages sociaux
3,0Sécurité de l'emploi / évolution de carrière
3,0Direction
3,1Culture d'entreprise

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  • 2021 Now