Nordia - Avis

Trouvé 448 avis correspondant à votre recherche Voir les 454 avis
Trier par: Pertinence | Note | Date
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Avis en vedette
Nordia a sélectionné cet élément comme avis représentatif
Great company
INBOUND AGENT (SUPERVISOR POSITION) (Ancien employé) –  Nanaimo, BC11 janvier 2019
Worked at Nordia for a year. Loved the company. Pay is awesome (way above min wage). Would work at Nordia anytime again. Great management as well. Paid vacation. They have raffles almost every week. I've seen some agents win XBOX One consoles, gift cards etc.
Points positifs
Everything is a PRO at Nordia
Points négatifs
NONE
Avez-vous trouvé cet avis utile?Oui 5Non 3Signaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fast paced and demanding: New Location at Waterloo
Customer Service Agent (Ancien employé) –  Waterloo, ON21 octobre 2019
Provision and Order entry for Bell Canada Clients and Sales Agents via
Telephone and Computer. Very complex Order Package and a somewhat adversarial order completion system between the operators and the sales agents.
Very helpful management and culture. Colleagues again made the difference in working here making it a very interesting place to work.
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Worst job I’ve ever put myself through
Level 1 Mobility Tech Support (Ancien employé) –  Peterborough, ON16 octobre 2019
Comparable to a Canadian sweat shop
Advertised as “flexible hours” but after 6 months still did not get 1 day off requested or schedule change . Have to fight to go to part time
Clients are horrible and abusive
You are truly just a number to this company
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Loved it but...
CSR - Customer Service Representative (Ancien employé) –  Saint John, NB15 octobre 2019
I felt we were set up for failure which is a shame considering I loved it there. So many things had they been listened to would have made a world of difference for me and probably others. I would still be there if things had been better handled.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
The bad outweighs the good
Client Care Representative (Ancien employé) –  Kitchener, ON12 octobre 2019
The management team as well as the extensive training, benefits, and pay were awesome. They make you feel like a little work family and it’s really nice. You can tell they try to keep employee morale up and actually care about you. Unfortunately the actual job is just horrible. I’ve never been so stressed and anxious in my life to be honest. It’s just people yelling at you all day. And the hours aren’t great at all. You have to work all nights and weekends at first
Avez-vous trouvé cet avis utile?OuiNonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
It was a great environment and I enjoyed the experience.
Trainer (Ancien employé) –  Saint John, NB11 octobre 2019
I spent 10 years in many positions and enjoyed every person, project and day I worked for Nordia. When Nordia took over the entire landscape, culture and morale improved drastically.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Environnement de travail bien
Superviseur (Ancien employé) –  Quebec City, QC4 octobre 2019
Super chefs d'équipe, travail excitant
Lieux de travaille très ouvert sur le culturel
Avez-vous trouvé cet avis utile?OuiNonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great company
Site Director (Ancien employé) –  Sherbrooke, QC3 octobre 2019
Excellent working environment, advancement opportunities. High quality training and employee development. Excellent benefits, and competitive salary. High quality leadership.
Avez-vous trouvé cet avis utile?OuiNonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Overall was a great place to work. Really in depth training. Always new goals to strive for!
Tier 3 floor supervisor/customer service rep (Ancien employé) –  Nanaimo, BC28 septembre 2019
I loved the job. Always new things to strive for. The pay was good and the bonuses made the pay even better. There was always help if you needed it. I worked there over two years and would recommend this employment opportunity to others. I was able to advance with hard work and always striving to give my all!
Avez-vous trouvé cet avis utile?Oui 1Non 1Signaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good benefits and incentive
Retention specialist (ERT- supervisor) (Ancien employé) –  Moncton, NB28 septembre 2019
At Nordia, as I seen with the years, they had great bonus incentive each month, health benefits that were easy to use and great co-workers to work with everyday.
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Terrible company
CSR - Customer Service Representative (Ancien employé) –  Lindsay, ON28 septembre 2019
Don't keep promises. Play favorites. Lack of training & then the employee is blamed. Different expectations for different people doing the same job. Don't believe them when they tell you that you can make incredible bonuses. They have many different ways to claw bonuses back, from a slew of different metrics (# of seconds on phone, # of calls transferred, types of products sold)
Avez-vous trouvé cet avis utile?Oui 1Non 1Signaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
bon environnement de travail
Agent D2D (Employé actuel) –  Quebec City, QC27 septembre 2019
travail de précision et de très bon service à la clientèle
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Understand the local politics
Sales Manager (Employé actuel) –  Orillia, ON23 septembre 2019
Nordia Orillia would never compare to the previous customer service company that occupied the building. You really need to understand how the dynamics work. Management does not go by performance on the phones but rather instead through what she calls "Preferred Agents". It's an unofficial term the client isn't aware of or corporate. Preferred agents will bully other agents, receive modified schedules, more on the job assistance, and extended amounts of time to turnaround poor performances. Management will also ignore unethical behaviour in order to compete with other Nordia sites.
Avez-vous trouvé cet avis utile?Oui 5NonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
fun environment with supportive staff
Sales Agent (Employé actuel) –  Peterborough, ON18 septembre 2019
The managers here actually listen and take the time to work with their staff. The job itself can be very stressful and Nordia understands and does a lot to ensure their staff are happy.
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
i love the style and bless our hearts
Sales Associate (Employé actuel) –  Orillia, ON16 septembre 2019
I gave my job a first star because it has first star class. it's a sweet place to be since coming here after high school. I am a seen girl. That's right, its our lunch table that gets seen. come work here and maybe you get to sit with us.
Points positifs
fun times
Points négatifs
too many friends
Avez-vous trouvé cet avis utile?OuiNon 6Signaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Very good working environment
Technical Support (Ancien employé) –  Orillia, ON13 septembre 2019
Good working environment and having good relationship with the clients ,
Management is supportive to new grad is good
Training was really entertainment and learning good
Avez-vous trouvé cet avis utile?OuiNon 4Signaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Mobility Tech Support
BELL MOBILITY TECHNICAL SUPPORT (Ancien employé) –  Peterborough, ON9 septembre 2019
Decent pay but dear God... seniority of hours is based on how long you've been with the company. Management needs some overhaul. Maybe new blood to operate as it appears to be a "if we like you we keep you" place.
Points positifs
Bonuses, Decent people
Points négatifs
Horrible hours
Avez-vous trouvé cet avis utile?OuiNonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good Company to Work
Customer Service Representative (Employé actuel) –  Montréal, QC7 septembre 2019
Team Manager is very good,
Good Management, Job Security, Good Work Life Balance, Good Trainers

Cons: Salary is Low, No Promotion, High volume of calls
Avez-vous trouvé cet avis utile?OuiNon 1Signaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Productive and fun place
Loyalty Supervisor (Ancien employé) –  Kitchener, ON7 septembre 2019
Its friendly and professional place to work, management is good and helpful, nice ambience and good work environment...
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Pretty underwhelming job
Canada Post Customer Service (Ancien employé) –  Saint John, NB6 septembre 2019
There's no real consensus on job procedures, it turns into multiple managers bombarding agents with their flavor of the proper way to state information to the customer. The job is just an answering service for Canada Post where you make service tickets so Canada Post can eventually take action (or not) for the customer's problem or question.

There is no clear definition as to how Canada Post delivery agents should do their job (union). Working here only contributes to the problem that is blocking customers from being able to contact a company and achieve a resolution at that time.

Nordia as a company is a low grade employer where you receive a $5 gift card or a chocolate bar for doing a good job. The turnover rate is ridiculously high, and the only reason 80 percent of employees would recommend this job is because for entry level it pays more than minimum wage in an area where the job market is dismal.
Avez-vous trouvé cet avis utile?Oui 9NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Avoid avoid avoid
Mobility Tech Support (Ancien employé) –  Peterborough, ON5 septembre 2019
should be 0/5 Horrible experience. Upper management at this call center will drive you nuts. The HR department comes across as petty. The coworkers are the only decent part because they share the same frustration, but it comes from all angles at this place. Phone calls with customers should be the most stressful part, but trying to book time off or adjust your schedule surprisingly takes the lead.
Points positifs
They pay over minimum wage because they would have no employees if they didn't
Points négatifs
working there as a whole
Avez-vous trouvé cet avis utile?Oui 2NonSignaler
Profil attribué

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail ou de l'entretien passé chez Nordia. Notre communauté est prête à vous répondre.

Poser une question

Note globale

3,4
D'après 454 avis
5112
4118
3109
251
164

Notes par catégorie

3,2Équilibre vie professionnelle / personnelle
3,5Salaire / avantages sociaux
3,1Sécurité de l'emploi / évolution de carrière
3,2Direction
3,2Culture d'entreprise