Team Member, Key Holder, Trainer in Saskatoon, SK
It really does depend on your location. Almost every store has a different owner, so it will really depend who owns the store. For me, though, it is an awesome, fun job.First of all, the interview and first days: relatively easy, questions from Google, basically... what you know about the store... at that time, the store hadn’t even open yet. I got a call a couple days later with information and was trained on one of the first days we opened by a trainer from corporate office. He was kind, knowledgeable and really good at motivating the team. (I like to think I was pretty much a pro after a week, but really, I’m still learning new things a year later.)Back pre-Covid, there were a lot more hours; and a lot more business, but that has really slowed down, so we usually do shifts of 6-7 hours for 1-2 people/day. Usually weekends are a lot busier than weekdays, so you have more to do and more stress. On weekdays, it can be boring at times, but if you find something to tidy up or to do during your down-time; it’s quite enjoyable.The job requires a lot of standing, and a decent amount of physical strength, but you get used to it after a while. It all takes practice, though. It took me a few months to really start getting the hang of things, so don’t give up.The store owners are incredible. They are kind, generous, helpful, and very approachable. Yes, you will sometimes get critique or pointers, but that’s not because they hate you or because they want to point out your flaws; it’s because they want you to become a better worker, and they want you to succeed.After only a year, I have become a shift lead, a key holder and a trainer, which is really awesome. It shows responsibility and leadership, which is great if you eventually want to move on and go further in life.The schedule is very flexible as a casual worker; I can do homework, school, and other extracurriculars, and work 10-15 hours a week. If I ever have a busy week ahead, the owners are more than happy to give you a week off, but don’t abuse this, or else they may think you don’t like the job!For me, it’s been a really great first job; and it’s been a pleasure to be working at Mr. Pretzels.(P.S. You get free pretzels.)
It wouldn't be so bad if they didn't keep a predator employed
They have an employee employed who stole $3.5k from them. They didn't want to train a new employee. He also is a predator towards minors and management knows this and he hasn't received any discipline. I left because of this.
Baker/Cashier in Richmond, BC
Good first job. Easy enough, but you also get to experience customer service and different types of customers and tasks. Don't be afraid to ask questions while learning. The kiosk can either be extremely busy with a line that goes on for an hour or there can be zero traffic for an hour too. Typically busier on weekends as expected. Management is fine as long as you do your work and don't slack off. Family run so the team consists mainly of the bosses and a handful of other employees.
Customer Service in Rosemère, QC
The job was good, the bosses were not
I was the full time worker at the time and the job itself was great, i loved it. Making the pretzels and all that fun stuff. But the bosses were so strict.. I couldn’t handle it anymore.