Mountaineer Lodge
3.1 étoile(s) sur 5.
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Mountaineer Lodge - Avis

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Intitulé du poste
Lieu

Notes par catégorie

3.1Équilibre vie privée/professionnelle

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Voir les 22 avis

Informations sur Mountaineer Lodge

Sur la base de 4 réponses au sondage
Points forts
  • Environnement favorable
  • Flexibilité des horaires et du lieu
  • Sentiment d'appréciation personnelle
Points à améliorer
  • Capacité à apprendre de nouvelles choses
  • Capacité à atteindre des objectifs personnels
  • Sentiment d'appartenance
Ces informations sont-elles utiles?

Environnement de travail productif et agréable

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L'avis le plus utile, sélectionné par Indeed
J'ai été formée agréablement et ait appris tout le nécessaire pour bien travailler dans ce milieu de travail
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Horrible Management

At first it was a great job until suddenly management went downhill and the environment is toxic. If you aren’t liked you are targeted and stuck completely helpless because management were all friends and had all the control over you time at work, which made living in staff accommodations uncomfortable because the work environment was so bad. Major problems were overlooked and never dealt with, with any understanding or compassion which is an issue when it came to the living situation. Only happy with a few people I met and the view from my bedroom window. I suggest working somewhere in Banff or Canmore if you would like to be around any stores. Lake louise itself is a great place to be at but Mountaineer Lodge ruined my experience there. Place could be run better but honestly no one sees the hope anymore and the turnover is crazy only took a month to become a senior housekeeper. List goes on and on but i’ll leave it here.

Points positifs

You could walk to the liquor store pretty fast

Points négatifs

Management is lazy, picks favourites and are not understanding AT ALL
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Great place to work all year round, but winters are more rewarding and easier than the summer

The Mountaineer Lodge is a great place to work if you're looking for a job in the Bow Valley. Having worked there for over a year, I got to see how different staff waves affected the overall quality of life. Some periods were better than others. Most of the people that come to work here are only there for a few short months, and don't realize how easy it is to work here. There is only one rule: show up. The local management is fantastic, and really try to work with you if any issues come along. The only downsides to working here (especially during the summer) is that people don't realize that working here is not a working holiday, it's an 8-5 job that gets pretty exhausting, especially when people can't keep up and end up quitting, leaving the hotel short-staffed. I feel like hiring needs to be a lot more of a priority during the spring months, and this is something the hotel could work on.The hotel itself is nice, but lacks in a lot of amenities. It's embarrassing for me, as someone in front desk, to tell guests that we don't have an extra fan, or an extra pillow.The home life in Lake Louise is amazing. The staff accommodations can have up to 8 people, with each house having a mix between solo/shared rooms. The lifestyle itself is that of Banff or Whistler, with a lot of parties and drinking.There are a lot of bad reviews that are here, however all of these reviews come from staff that did things to get fired.Overall, the mountaineer lodge is a great place to work, and all of the management there will try to set you up for success, if you're up for it.

Points positifs

You live in one of the most beautiful places

Points négatifs

Long days during the summer
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Very stressful time in my life.

Very unsupportive and toxic work environment. Hard work isn’t rewarded. Employees are treated as disposable. Lake Louise is astoundingly beautiful but I highly recommend just visiting.

Points positifs

The beautiful area.

Points négatifs

Zero job security
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Come to Lake Louise. Just with a different job.

When you have 3 mass quits within a few months you would think management would wonder if theyre doing something wrong. upper management is super childish with small egos and dont like to change things when something is very obviously wrong. the housekeeping manager likes to make sure that all her friends get the good positions where other people who have been working for a year or more are still stuck as workers and get alot of heat from the managers.

Points positifs

i see mountains

Points négatifs

management
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Do not work here

ALERT STAY AWAY. Very poor place to work. Managers are prone to blatant favouritism Inside and out of the workplace. They will be the first to throw you under the bus to save there own skin. GM and housekeeping managers have very fragile egos making it hard to express concerns at the work place. I have regularly seen them taking extra long breaks while the housekeepers bust there butts in +30 weather (no ac in any rooms). If you are not apart of the favourite club, they will look for reasons to fire you or simply bully you out of housing. mistreatment of all staff is a common occurrence. The housekeeping manager, housekeeping supervisor and front desk supervisor, are sisters which in my opinion is just silly. This causes issues both at work and at home, if one doesn’t like you, you may as well pack your bags. The hotel and staff accoms are falling apart. No accountability from upper management. Also no use asking for a reference after a year of hard work - it will get denied. Ps.. all the good reviews are coming from housekeeping managers.

Points positifs

Location

Points négatifs

Everything else.
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Wonderful Place to Work and Live with an Inclusive Mountain Community

I have worked at M.L for over a year now and have had such an amazing experience. The team is like a family and so supportive in personal grown and wellbeing. The owners, GM, and management team help the staff to feel at home, well also encouraging us to enjoy the mountains. The overall workplace culture is one like no other. Every department works cohesively together as a team to achieve shared goals. Every staff member has the opportunity to contribute and share their perspectives. In addition, the management works very hard to ensure we are happy and healthy. I can say without a doubt that Mountaineer Lodge is my favourite place to work in Lake Louise, and has been one of my best work experiences all together.

Points positifs

Encouraged to see and try new things in the National Park.

Points négatifs

During covid, slower buisness levels but still consistent
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Great Place to work with opportunity to Grow

Being a small, family run hotel you will not find the stressfulness of working at a larger resort. Work Life balance is very important for employees and the management is very accommodating. The staff housing is a great place to live, and an actually house with a yard instead of dorm style. They run COVID safe staff events. Including skating, and outdoor activities. There is lots of opportunity to cross train in different departments, and opportunity for growth.

Points positifs

Staff Breakfast, staff activites, staff housing

Points négatifs

Wifi and TV issues
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Its good til your name gets drawn

Its a decent place to work, if you're not managment, and you just punch the clock. DONT trust upper managment they're quick to quick to terminate you and pay you in lieu of notice. Owner and GM have fragile egos, if you stand up for yourself during any chat look for another job that day as you'll have a target on you instantly. Bully mentality, power hungry Neanderthals.
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Relaxed and productive place to work in Canadian Rockies

This is one of the best places I have had the pleasure to work at. Great staff from all over the world. Beautiful, quaint hotel. Modest, clean, comfortable living accommodations. Great management and many available resources.
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Look elsewhere

Both the owner and general manager don't care about their employees. Coworkers got fired and kicked out of housing during the Covid19 pandemic. Extremely shady buisness practices. The only good thing about this place is if you have good coworkers. If you don't you'll find yourself with a target on your back, and before you know it you will be fired without cause even after your probation is up.
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Great place to work, awesome experience!

Working in lake Louise alone is amazing in itself, and working at Mountaineer Lodge was just as wonderful! In the summer it gets very busy and stressful at times which is of course normal, but you made good money and had the chance to meet amazing people and create friendships that can last a lifetime. In the winter it gets very dead so it makes up for the fast paced summer! Management was the best I’d ever ever had and I would definitely work there again
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good work

this place is realy good to work and the environment is very great
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Do not work here.

Awful place to work. They dont care about their employees. Their staff housing is messy, dirty and they will cram you in together. Overworked and understaffed. Questionable company policies and a complete lack of health and safety. Avoid this workplace.

Points positifs

Located close to the ski hill

Points négatifs

Many
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Great Place to work!

I really enjoyed my time working here! The staff were treated fairly and management was always as flexible as they could be with our schedules. I had a fun time working here and would happily return if I ever go back to Lake Louise.

Points positifs

Staff, flexible hours

Points négatifs

Some staff partied too much/didn't care about their job, then took it out on the team when they were let go
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Loved it

I absolutely adored working here. There was a few younger Management that were bullies outside of work time and that did effect my work sometimes. However, the higher Management was great and I would work there again in a minute.

Points positifs

Bonuses, great shifts

Points négatifs

Bullies
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Terrible place to work

Higher Management did not care about their employees whatsoever and were very shady. I saw other staff members receive write ups without any previous verbal warnings after they made formal complaints to management. When I personally complained about my supervisor's inappropriate behaviour I was told to "lower my expectations". Pretty much everyone I know that's worked here has quit due to their supervisors or management.

Points positifs

Housing and co-workers

Points négatifs

management
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1 étoile

couldnt wait to leave

this place was trouble. management was bad you could complain and complain and management wouldnt do anything about it. you were on edge cause you didnt know if you were going to lose your job because of housekeeping manager
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Great environment for learning the skills and characteristics of Hospitality an Tourism field in the hotel business.

I worked for The Mountaineer for close to 3 years. During my time I saw some great improvements and I also saw some shady business.. From hazardous health chemicals being used, to managing waste products in a poor fashion overall it was quite sad to see.
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fun workplace at mountaineer logde

i really enojoyed this job because not only the slary was great but the people were also amazing as well. treated everyone as if we were all a family.
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Note globale

3.1

D'après 22 avis
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Notes par catégorie

3.1Équilibre vie professionnelle / personnelle
3.1Salaire / avantages sociaux
3.0Sécurité de l'emploi / évolution de carrière
3.1Direction
3.0Culture d'entreprise

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