I have a a final interview tomorrow and i would like to know if thepros are more than the cons to work as a customer care representative
The cons (they are the cons) far outweigh the pros. However, if you are looking for a "fast-paced" environment with a rigourous workload as a means of gaining experience, and if you can hold your nose long enough, I would recommend Morneau-$hepell positively for this reason alone, Get good experience and get out.
Research about the company, be educated and just relax during interview. Morneau Shepell staff are real people and down to earth.
The only negative comment I have is that we are expected to do more work at a faster pace on tight deadlines with outdated technology and equipment that regularly breaks down.