Collections Officer (Ancien employé) – Edmonton, AB – 16 septembre 2016
I started out at MetCredit as a student. It was my first job, and I was eager but inexperienced. They worked with me to gain skills and confidence, and I learned a lot about different business models, accounts receivable and many other aspects of dealing with customers. I admired the constant encouragement to uphold respect for the individual in all situations. That is something I have carried me in building my career and taking on bigger challenges. Yes, it's challenging work. Performance matters. Just like in real life. Now, with a young family, I would definitely encourage my kids to work at MetCredit, because they would have the opportunity to learn as much as I did. The CEO worked his way up from the collection floor, and takes interest in people who are professional, show ambition, and understand the value of respect.
Free transit, a range of personalities. Support when you need it.
Being held to account for performance is not for everyone
Collection Agent (Ancien employé) – Edmonton, AB – 14 octobre 2019
Worst job I ever had... pay was not worth all the work they throw at you and the supervisors were complete 'See you Next Tuesdays.' The HR manager was nice but she basically lies to you to get you into this god forsaken job.
I was gone after a work because I don't need that kind of negativity in my life.
Please contact our Edmonton Corporate Head Office at 1-888-797-7727 so we can discuss your concerns and feedback.
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Challenging but worth it
Senior collector (Employé actuel) – Vancouver, BC – 3 avril 2019
Debt collection is not for everyone. An applicant must understand that they will be challenged on a daily basis to maintain professionalism and use their best problem-solving and critical-thinking skills while dealing with the public on what will likely not be that person's best day. But, if you understand that "business is business" and you are able to think on your feet, you can succeed here. Monthly targets are fair and are set depending on different factors, such as the number of collectors on your team, the amount of listed business for the month, and your previous months' numbers. Management is very hands-on and operate an open-door policy, and know that their employees are their #1 asset. Salary is comparable and dependent upon experience, but can be drastically compensated for with a generous commission incentive. We have a Party Planning Committee, and often do office lunches after good months. This is a great company to be with, either for experienced collectors or those just cutting their teeth.
Great commission; office lunches; friendly and welcoming management of all levels
Demanding and fast-paced environment; low base salary; aggressive callers