Fitness Tester (Employé actuel) - Toronto, ON - 1 avril 2020
The work culture is great, however there is not many full time opportunities and salaries are quite low compared to similar positions. I love working here due to the people, clients and atmosphere in the clinic, but would prefer better advancements.
i loved working at Medcan, it's my bread and butter and they treat you good. i learned a lot and i'v been 10 years working in this progressive company and now i am one of the luckiest one getting my Sabbatical ( 10 weeks ) off with pay.
Terrible culture. You'll want to leave before your mental health declines. Everyone around you will leave. New people will come in only to find a complete and total disaster. Your bonus will be disappointing.
I would only recommend this company if you don't have a job or need to leave your existing job immediately.
Perks include access to physicians. Unfortunately, management doesn't do its job of leading and overseeing problem employees. Some very lazy people get away with doing very little. Not a good corporate culture. Patients complaining about an overly salesy environment.
people who have been there longer than me arent happy to the point of making jokes of starting a union.
pay was great and it is not a hard job but Culture was not a right fit for myself as I am looking for a long term career
Work tirelessly to never get ahead.
Have worked for many years with ever growing responsibilities with not one pay increase.
They slashed benefits, froze everyone's wage,
Place is a revolving door.
They would rather you quit after many years of service so they can hire someone new at a lower wage.
They have no care for they're employees.
Look somewhere else for employment!
The culture is very poor; there is low moral, no positive environment. A lot of great people leave because of the environment, which shows those that leave, leave a toxic environment. High turn around rate, Higher management don't seem to pay attention to the culture.
A great service to promote and sell if you are passionate about health and benefits.
Advice to Management
Trust your employees to take on other roles and chances, reduce turnover of middle management - trust them more and their judgement.
Very very very high turn-over in this company. I was there 8 months before being laid off and every single face had come in after my time...except for the select few in upper management. They pretend to care about employee NPS, but they don't. They don't value their employees at all.
A typical day starts off looking at alerts and going through security logs. Then go through helpdesk items and prioritizing for the day. Along with looking at helpdesk, we also look at what projects need attention and plan work accordingly.
Management is more focused on $$$ and less on patient care. The amount of money a client spends dictates level of service.
Workload is crazy, no time for breaks or lunch. You will put in a lot of extra hours (unpaid) just to get your work done. Many wonderful and caring people have left the organization as a result.
Staff complain CONSTANTLY about the poor working environment, workload and stress but are too afraid to speak up. Very negative environment and a lot of unhappy people. Medcan likes staff who smile and say "YES" to everything, no matter the toll it takes on you.
Director in the patient support area does not listen or take concerns seriously. Very dismissive and will talk right over you. HR is distant and also does what they are told. No one is standing up for or helping staff.
Good benefits, bonus and some other nice perks
Long hours, high turnover, terrible people manager
It is an American owned company. The client service coordinators seem to do the Lion's share of the work for the physicians. The management was like working with "Mean Girls" and the wages and hours where laughable considering the amount of work they did and the cost patients paid for the services. The wage per hour needed to be double for how much responsibility the client service coordinators had and the extra hour per day they were forced to work is completely unfair. Also, expect non existing lunch breaks because of the HUGE work loads. The doctors, nurses and techs are very good though, and you do get what you pay for as a client.
you learn ALOT about the medical field very quickly
wages, hours, work load, social inner office politics
Team Lead (Ancien employé) - Toronto, ON - 5 novembre 2013
Dealing very Professional people.
Expanded my horizon in dealing with External Customers ( Patients ) and internal customers ( Doctors and Nurses and Administrators as well as Executives )
High class environment, compassionate people it was very appealing to me.
It was a six month contract position.Very educational and gained lot of knowledge.
Team playing was very important and it was much my style of atomsphere.
lot of different departmental meetings with exchange of different types of knowledge.