Avis des employés pour Customer Service Representative chez McKesson

Trouvé 13 avis correspondant à votre recherche Voir les 5 581 avis
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Customer Service Representative (Ancien employé) –  Milton, ON29 juillet 2019
Treated like a number! Don't care for employees! Walking around on eggshells. Everybody wants out..... no appreciation. They only see the minor errors made instead of the 110% you put in.
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Horrible
CSR - Customer Service Representative (Ancien employé) –  Mississauga, ON8 juillet 2019
Most important elements we look for in a company aside from, salary, benefits and recognition is culture, engagement and most importantly good managers.
Sadly the area I worked in had all new management that are horrible.
No engagement, no recognition, no empathy, liars, treats people unfairly the Sr manger literally will walk in the dept and not say hi to anyone except to the person they are going to see. No smile, no engagement just a horrible manager with attitude.
Open door policy? NO THANKS

If you are not a “star” based on the biased managements perception then you will not go far in this dept. no matter how eager you are to grow.
Icare are the companies principles which clearly are not demonstrated when they hire on friends and old coworkers while others who have been there for years still employed through an agency are being lied to, led on by constant false hope. Shameful

Bad culture just not worth it
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Great and welcoming environment, very fast-paced
Customer Service Representative (Employé actuel) –  Mississauga, ON10 novembre 2018
You must be able to be patient and maintain a positive attitude with customers, as some issues can be very tough to handle. Managers and coworkers are great, they always try to push motivation and encourage you to continue working, by providing rewards (pizza lunches, donuts, candy) Hardest part is dealing with irate customers, best part is the people and how understanding managers are
Points positifs
free lunches, good management
Points négatifs
angry customers, dealing with issues
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Not going anywhere
Customer Service Representative (Employé actuel) –  Mississauga, ON13 août 2018
It is difficult to work up in this company. Slow to innovation for such a large company. Fair enough pay and work/life balance.

Many of the staff are disgruntled.
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Patient Support Program Sector
Customer Service Representative (Ancien employé) –  Toronto, ON25 juillet 2018
Sedentary desk job.
Communication (internal or external) occurs mostly by phone, email of fax.
Meetings are rare (a couple times a month).
Poor communication between management and employees.
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mckesson
Customer Service Representative (Ancien employé) –  Brampton, ON26 mars 2018
typical day at work: 7.5 hrs
what you learn: new software technology
management: horrible
workplace culture: decent
hardest part of work: cases
most enjoyable part of the job: leaving
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Friendly staff that makes going to work enjoyable
Customer Service/Administration (Ancien employé) –  Mississauga, ON1 octobre 2017
Completing basic administrative tasks as per assigned. Was not given difficult tasks to be completed so there was not much to be learned in the position.
Points positifs
Meeting outgoing people
Points négatifs
Lack of opportunity
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Basic job
A good starter job but would be a lot better if it had more advancement managers don't really have a set plan. Pay is good though and the co-workers make it enjoyable.
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I am disappointed- but honest
Customer Service (Ancien employé) –  Mississauga, ON16 juin 2017
low pay, no leadership, so many people missing work weekly sick?

Best part of the job is when you meet with a new coworker just like your self; a trusting shoulder to sometime, well even cry on.

For me the hardest part of this job is watching the full time employee come in late, sleeping, talking on their cell phones-- and so many Placement Company temps just like my self -- coming in early everyday, sometime working through my time lunch at my desk, even staying late ...and all for free.
Points positifs
Its work, I need the $?
Points négatifs
Don't have big expetations :(
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Good experience at Company
CUSTOMER SERVICE (Ancien employé) –  Mississauga, ON31 août 2016
Working at McKesson was a good experience.. Definitely suited for one who is able to function well with large workload and adhering to strict timelines
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Customer Service Environment is Stressful
Customer Service Representative (Ancien employé) –  Mississauga, ON15 octobre 2015
-Taking inbound calls for orders, credits, complaints, returns, shipping issues, website support etc.
Despite the demands of a heavy workload, the manager of the department can be discriminatory, prejudiced and biased in her management approach; particularly when there is conflict between employees. The culture allows for senior reps to verbally abuse new employees without any corrective action. I would not recommend applying for this department.
Points positifs
Learning about pharmaceutical supply chain
Points négatifs
Poor management, contractual work without benefits
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Good
Customer Service Representative (Ancien employé) –  Mississauga, ON15 janvier 2013
Company was good becuase the purpose was to offer excellent service and to expand. Once the company expanded, employees were no longer perceived as a great asset. Many got fired because they were not a good fit. All that got fired was anyone who did not have two languages.
It did not matter if you worked for the company for many years or if you were good at your job. If you spoke only one language, you were let go.
Points positifs
the owner was pretty decent, a first he was really involved with the company
Points négatifs
all management staff was not, they did not even know the names of the offie staff.
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