Maximus - Avis
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35 avis correspondant à votre rechercheVoir les 4 180 avis
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L'avis le plus utile, sélectionné par Indeed
They don’t care your value. You are just a lil part can be replaced at anytime. No support at all when you on the call. Very hard to achieve the daily goal.
Coffee machine is fancy
Boring and repeat job and dark office.
Due to Covid-19, not much interaction with coworkers. Some impractical approaches culminate into stress on workers. Sometimes its not clear whether management is on top of their game.Its a good place to put your customer service skills to use. It calls for a lot of patience in most cases, just so you know you can easily be turned into a punching bag.
Training support by competent trainers.
Stress levels are pushed down to lower cadres. Career focus takes an undefined path.
Stuck in a loop of government policies regarding what you can and cannot do. They are there to help but with absolutely limited ability to do so. You will not be given updated information regarding your role (they say they will but you will not get a response to your questions 9/10 times)- I found better-updated information regarding my "Call line" on Facebook. Youll have conflict on the phone due to lack of information, so get used to tell people the same story over and over again without really giving the citizen an answer to their question.Its a good paying entry-level job but dont excpect to move anywhere upwards.Be comfortable with being on your own when an issue arises and getting an answer 3 weeks later when "it is now public". also, adapting to change is a must as you will find out by a random caller that something new has now taken place that they found out through the news and you have no idea :)
Good pay, remote
Horrible communication between management and CSRs regarding information being needed on the que.
Réponse officielle de Maximus30 mars 2021
We appreciate that you took the time to post a review and are glad that our compensation package and the opportunity to work remotely were positive aspects of your employment. Your experience does not reflect our efforts to provide a supportive work environment for our employees and we invite you to contact us at firstname.lastname@example.org with any additional details you would like to share. All messages are treated confidentially.
Stressful, competitive environment. Not well organized. Lots of system crashes. Lots of waiting for management to get organized. Got nothing more to say.
Long hours sitting
Réponse officielle de Maximus30 mars 2021
We appreciate you taking the time to post a review. Your experience does not reflect our efforts to foster a supportive and engaging work environment. If you would like to share more details about your experience, please send an email to email@example.com. We look forward to hearing from you.
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MAXIMUS is generally a great company to work for. The only inconvenience is about the job security,as most of their positions starts as casual, you can’t really know what to expect about working hours and it can be stressful.
Work from home
Réponse officielle de Maximus24 mars 2021
Thank you for taking the time to write a review. We are glad that being able to work from home works well for you. We recognize that there is always room for improvement and welcome additional suggestions at firstname.lastname@example.org
At Maximus Federal it was my first call center i ever had worked at and will definitely be my last, call centers aren't just my thing. But hearing from other people this call center was the most cleanest and professional out of all of them! I sure do believe them as well.
Pay, Learning, Advancement
Everyday there was always citizens complaining and angry at the government which we had to deal with. We are not given any tools to help the said citizen, but rather act as a switchboard operator. As well as they put a very high pressure situation in terms of meeting certain goals while answering the calls.
great environment to learn good business analysis skill. All the information one needs to succeed in their work is readily made available. Everyone the company is easy to talk to and they ready to health, from the top management to staff. great place to work. although they pay is not that great, however they do a lot team building exercises, such free lunch every 4th month, free movie occasion etc.
very respectful work place.
low salary and low career advancement
Processed documents sent in (via fax, email, and mail) for the Trillium and Adult Drug Program (ADP) for all of Ontario. This included opening, batching, scanning and indexing all documents.
Free coffee and tea & filtered water. Work is Monday to Friday. Nice, professional atmosphere amongst respectful and competent employees. Covered parking lot.
None I can think of.
The union is what protects workers at this company. If you are external note that this is a male dominated company, unless you are a "pretty" girl which definitely means you can get ahead. Much of the management operates with their own agendas in mind. Not a trustworthy company.
good perks such as pie, burger day, etc; nice holiday gala; great benefits
management operates with their own interests in mind; make dominated; average pay
mostly general labour work help around with anything . i learned how to dig trenches how to use power tools everyone i worked with was nice and kind the hardest part was working in the snow the most enjoyable part was the people i worked with
-inbound calls - worked on behalf of the Trillium Drug Program - processed applications for seniors- - handled billing issues - researched drugs that were covered for seniors - hardest part of the job there was no hours - enjoyable part of the job the staff