President Choice Financial (Ancien employé) – Toronto, ON – 26 juin 2019
⦁ Scheduled meetings and JAD sessions with managers and end-users in order to understand client's needs and expectations as it relates to the overall goals and objectives of the project. ⦁ Demonstrated regular presentations and communications (verbal and written) with executive leadership and senior management. ⦁ Acted as liaison between business units and IT development teams in design phase ⦁ Translated business requirements into functional requirements for Technology team to design ⦁ Worked in IT systems analysis, business area analysis, business process reengineering, and associated method and processes.
Customer Service (Ancien employé) – Ottawa, ON – 22 juin 2019
Very consistent place to work paycheque wise, however I am not sure if the mental stress is worth it since the company is only paying minimum wage for banking services and it does not suffice the mental distress a customer can put one through.