Mastercard - Avis

Trouvé 28 avis correspondant à votre recherche Voir les 539 avis
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5,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Nice place
President Choice Financial (Ancien employé) –  Toronto, ON26 juin 2019
⦁ Scheduled meetings and JAD sessions with managers and end-users in order to understand client's needs and expectations as it relates to the overall goals and objectives of the project.
⦁ Demonstrated regular presentations and communications (verbal and written) with executive leadership and senior management.
⦁ Acted as liaison between business units and IT development teams in design phase
⦁ Translated business requirements into functional requirements for Technology team to design
⦁ Worked in IT systems analysis, business area analysis, business process reengineering, and associated method and processes.
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2,0
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Repetitive but consistent
Customer Service (Ancien employé) –  Ottawa, ON22 juin 2019
Very consistent place to work paycheque wise, however I am not sure if the mental stress is worth it since the company is only paying minimum wage for banking services and it does not suffice the mental distress a customer can put one through.
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5,0
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Was a 24/7 operation
Customer Service Representative (Ancien employé) –  Mississauga, ON19 décembre 2018
Helped clients with their MasterCard bills. Everyone worked all shifts. They ended up laying everyone off as this centre was not very busy. They didn’t provide free lunches at any time and it was a very quiet wirk place
Points positifs
They left you alone to do your work unless you needed help. They gave very extensive training
Points négatifs
There was no room for advancement
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3,0
Equilibre vie professionnelle / personnelle
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Stepping stone for beginers..
Joint Recovery Process Specialist (Ancien employé) –  Etobicoke, ON29 septembre 2018
This is a good place for entry level customer service positions. It has a lot of learning potential - both dealing with external customers and internal superiors/co-workers and management.

Downside of working here is - noisy environment and very compact seating arrangement. You always feel like being suffocated.
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4,0
Equilibre vie professionnelle / personnelle
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best work environment
fraud analyst/ customer service specialist (Employé actuel) –  Ottawa, ON24 juillet 2018
it’s wasn’t just a work place for me
i learned a lot with the management team , worked with great tools , exposed with multiple customers . i had to adapt to their mood while keeping my a positive attitude to resolve their queries ! wonderfull experiences , amazing training class ..... reason for leaving : relocation
Points positifs
free lunches
Points négatifs
10Hours
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4,0
Equilibre vie professionnelle / personnelle
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Productive
Clerk (Ancien employé) –  Toronto, ON8 avril 2018
Call Center for MasterCard Card Holders and Business Accounts.
Daily responsibilities changed based on needs of Card Holder and/or Business Accounts. Positive learning experience
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2,0
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High Stress
President Choice Financial (Ancien employé) –  Toronto, ON7 mars 2018
extremely high sales targets and management which did not provide effective coaching. In this role, everything is learned from trial and error. However, the compensation is at par with work put in.
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5,0
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Fun
CUSTOMER SERVICE AGENT (Ancien employé) –  Mississauga, ON5 janvier 2018
Great place to work. Fun environment where senior management helps employees develop thru mentoring. Productive and customer orientated. Gteat room for advancement.
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5,0
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supportive team environment
Call Centre Agent (Ancien employé) –  BMO Contact Centre, Mississauga7 septembre 2017
BMO contact centre supporting Mastercard was an excellent work experience. Team Leaders were supportive and informative in a fast paced environment. Negatively were the high if not unreasonable expectations of some consumers.
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4,0
Equilibre vie professionnelle / personnelle
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Great company to experience
Customer Service Specialist (Employé actuel) –  Toronto, ON12 août 2017
Working with BMO, is a match made in heaven for work life balance. Great workplace culture and immense room for growth. Great individuals to work with.
Points positifs
Flex shifts
Points négatifs
Long commute from Toronto GTA
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5,0
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no
Sales Visa (Ancien employé) –  ottawa ontario17 juillet 2017
not quiet the best job at the time but an ok job to begun working in Canada at the moment I was good on sales and meeting new peoples everyday and proposing them the service of Master Card
Points positifs
no
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5,0
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Culture d'entreprise
Fun place to work, comradary
Call Centre Agent (Ancien employé) –  Winnipeg, MB28 juin 2017
During down times we got to know our fellow employees. The staff were fair and helpful. Great lunch room. No place to park though, otherwise a clean healthy environment
Points positifs
Bonus
Points négatifs
Job ended after 6 months
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3,0
Equilibre vie professionnelle / personnelle
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nice place to work
Inbound Customer Service Representative (Ancien employé) –  meadowvale ontario16 janvier 2017
I enjoyed working there, the call center environment was a fun challenging experience. Kitchens on each floor, great Security and Facilities staff in a bright and clean building.
Points positifs
Brand new building, greatt benefits, mostly nice people
Points négatifs
Far from home
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5,0
Equilibre vie professionnelle / personnelle
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Excellent Company
Oracle DBA (Ancien employé) –  St Louis, MO11 janvier 2017
This is the best company to work with. It has all sorts of learning and growth in addition to friendly atomospher.

Highly recommend.
Points positifs
Easy work
Points négatifs
Nothing
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4,0
Equilibre vie professionnelle / personnelle
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Private
Customer Service Representative (Ancien employé) –  Ottawa, ON14 décembre 2016
Good place to start off but when they moved to the other side of town I decided that the commute would be too long for me... Nice friendly work force but like any time dealing with the public, you got some hectic phone calls.
Points positifs
The People
Points négatifs
The People
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4,0
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Nice place to work for
Analyst, Customer Insight (Ancien employé) –  Toronto, ON17 novembre 2016
Constantly look for ideas to grow the business. Good employee perks and management listens to employee ideas. However, some days can have long hours.
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5,0
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very diverse workig place (many nationalities, many cultures and languages)
Relationship Manager, Global Initiatives, (Ancien employé) –  Brussels, ON2 avril 2016
Very diverse working place. I also had the privilege to work for new business lines: such as the Government and Public Sector and Global Merchants, expanding new categories for additional card payment projects.
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4,0
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Great company and people
Director of Finance, Canada Finance, NAM (Employé actuel) –  Toronto, ON23 mars 2016
Intelligent, hard working staff - result driven. Fast paced environment. Exciting industry. You will be involved in challenging projects. "A multi-cultural work environment that values ideas, rewards initiative, and encourages involvement not only in the workplace but also in community and global causes."
Points positifs
People, benefits
Points négatifs
Fast paced environment takes a toll on work life balance
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3,0
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Good salary, fun co-workers fast pace and target oriented
Sales Team Manager (Ancien employé) –  Vancouver, BC11 février 2016
a good communication with the customers/clients before sales
businees with a couple of multi-billion financial institutions
flexible schedule
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5,0
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Call center experience
Agente (Employé actuel) –  montreal5 juillet 2015
Working in a call center was not what i expected but i honestly can say that i did enjoy it. During a day work you typically can reveice up to 60 calls on a busy day which can be overwhelming at first. However once you learn the way of the land its a piece of cake. Anyone with a good customer service can do a good job. However you do have sale targets which can be stessful at time. If you are lagging behind in the sale managment do support you and give you various tools to help you reach your goal.
Points positifs
excellent management and support benefits are also pretty good.
Points négatifs
can be stressfu
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4,1
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4,0Équilibre vie professionnelle / personnelle
4,1Salaire / avantages sociaux
3,5Sécurité de l'emploi / évolution de carrière
3,6Direction
3,8Culture d'entreprise