Avis des employés pour Assistant Manager chez Mark's
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Assistant Manager17 avis
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Typical days at work consist of creating a daily schedule for all employees that day, as well as thinking quickly on the spot with scheduling if people call in sick. Lots of organizing and preparing for visits by the District Manager and audit specialists. Daily audits on the store's performance the previous day. Opening/Closing the store, involves counting cash and verifying government forms. Customer service and conference calls, as well as calls from other stores for help with any issues. Dealing with business account orders through various computer systems.
Management blamed for bad economy when sales low. Very low pay to work all the time. Dm terrible. Dont ever be management and a Mark's. Sent too much ugly product noone buys and made to find storage when u have none which makes back rooms crammed to the ceiling and very unsafe.
My job started off great until the managers threw a long term employee under the bus. Gossip and lots of backstabbing, manager trying to turn employees against each other for no good reason. Staff that actually works hard are penalized meanwhile staff that don't work at all are put on pedestals. Upper management only defends the manager, therefore any problems you may face are only dealt with by making you the bad guy, even when that is clearly not the case. Poor culture, management with no customer service skills, horrible work to life balance. Would not recommend to anyone I know.
Coworkers were awesome
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Honestly the worst company I have ever worked for. Not nessesarly FGL but Mark's itself. Terrible leadership team. No training what so ever. You are just thrown in the mix. Treated like a number rather then a valued employee.
Upper management. Lack of training. Wages.
The days went fast. Learned something new everyday either it was about myself or in store operations. Mulit-tasking at its finest. The best part of working here was meeting wonderful people.
Good place to start with and learn basics of retail. Environment is based on store manager mainly so if you have good manager you can expect good environment.
Long hours expectations for management and less training / development.
In a typical day at work: Open and close the store, open and closing tills, organize my team for daily duties, breaks and Plan for sales. Check our previous sales and make our goal, check inventories, help customers, organize visual standards changes, plan for the week or the weekends and events (I love events). I learned about clothing and shoes and safety gear, how to budget, make schedules, dealing with difficult customers and complaints, employees concerns. In my opinion, the management does a good job overall, but I feel there is a lack of presence on the floor. Due mostly to low pay causing high employee turn around, we have to train frequently and have inexperienced workers which contribute to less time to focus on customer service and job duties. The hardest part of the job will be not having enough staff or properly trained staff to help customers and replenish the floor so we end up behind sometimes. I love the way that we have to do the change of fashion for every season = new product, the visual standards, the way that they do flyers, sales and clearance.
There is a never ending list of stuff do. It'd a good job if you're an associate but once you go above that it gets stressful. Company does a terrible job at executing sales and are constantly making mistakes. Pay is minimal and doesn't go up much. You get free snacks around Christmas. This job will teach you how to handle a lot of different situations and how to adapt
Working for Mark's for many years, roughly 8 years. Through this time I started as a part time employee, through to Merchandise Associate, Shipper Receiver, up to Assistant Manager of Merchandising as well as Assistant Manager of Customer Service. Tasks were are listed; -Exceptional Customer service skills -Using computer systems for customer inquiries and ordering -Cash handling procedures (petty cash, opening and closing the building, counting floats) -Handling Business Accounts -Merchandising using the company standard -Shipping and receiving ( proper procedures of executing incoming shipments effectively and efficiently) -Leadership courses -Reinforcing the 100% Satisfaction Guarantee -Up selling and add on Plus much more! Great place to work and grow
Marks is a good company to work for. Atmosphere is fun but you need to focus on the task at hand and offering great customer service. Helping people and completing projects is enjoyable but it's still shift work.
Great discount, decent benefits
Shift work and no regular schedule. Black out dates for vacation in the fall
Count tills, open store, shift starter, urgent commeunications for Head office. Store changes (Merchandising), Price adjustments all well serving customers and making sure they leave happy. My staff are great people. Hardest part of job is getting it all done with no payroll. I love the staff and the customers. I have a lot of people that come in that have almost become friends.
Close to home and great staff
No room for advancement
I learned how this company runs. Very mathematical in all the labour and day to day operations. This can be a good thing but it can also be a bad thing. Co-workers for the most part were terrific. Hardest part of the job from here was not being recognized. A little thank you goes a long way
discount on clothing
I have been at marks for 3 years and have learned a lot about myself, I have trained myself and I have grown into a better and more reliable person. The best part of the job was interacting with customers and making their day that much better by providing excellent customer service. Most of the staff there is amazing and go to great lengths to provide all the information necessary to make shopping easy at marks.