Service à la clientèle in Tracadie-Sheila, NB
un très belle endroit l’équipe me manque j'ai adorer travailler la .
Key Holder in British Columbia
Part time key holders are not appreciated
Working as a keyholder, they want you to have quite a bit of responsibilities including having a key to the store, be in charge when management aren't around, open and close the store, do reports, audits, have first aid, etc. BUT not pay you a wage that compares to the job requirements. Minimum wage goes up and you're paid pennies more then someone just hired. Full time employees actually get OK benefits but won't give part time anything. District managers don't seem to care about their stores and won't talk to manager about what would products the store would benefit in having in stock.All they care about now is collecting customer emails, trying to get them to signup for their credit card, and get donations for Jumpstart and if you don't, you're targeted. They don't seem to care about making sales in the store anymore.
Department Manager in Vaughan, ON
A good time
Great place to work, didn’t seem like a place id fit in at first but glad i stayed the course and now i feel like an asset to the team. Id definitely recommend it to anyone looking for longterm or shortterm work
Sales Advisor in Guelph, ON
Absolutely no communication between management. They have no idea how to run a company. The managers act like children and don’t do their jobs properly. They talk about other employees negatively in front of people. Their management style is awful.
Sales Associate in Saskatoon, SK
So much pressure on cashiers
The job started of great. Now it's like the entire stores capability of running is on my shoulders. It's constantly get MasterCard. Get donations. Get emails. Watch people to make sure they're not shoplifting, like. Stare at everyone's shoes when they walk in and leave. Mark down how many emails you get, how many opt in for marketing. If you don't do good at these tasks youre shamed as they put this info in a weekly communication. Pressure is put on you to get TMCs when keyholders and management are "too uncomfortable" to do it themselves. The only incentive is $20 if you manage to get them to sign up and use it withing 30 days but everyone who shops at marks has shopped there for years and already has it or doesn't want it. Management makes passive aggressive remarks and leaves passive aggressive notes about these goals and they will stand near the cash pretending to do something while eavesdropping. I was basically in charge of TMC without the title and raise (someone else was given that and I've never once saw them talk about the MasterCard) Not to mention each customer has to go through 5 min or rigorous questioning starting off normal with "did you find what you were looking for today" Then "reinforcing the sale" that item has *insert feature* so it's a great choice Would you like to help get kids into sport who can't afford it? Do you have a CT money card? If yes: are you enjoying the benefits? Such as *insert benefits* you could get *insert MasterCard* benefits if you upgrade to the TMCIf no: if you got the CT points card you could collect at *insert stores* I can scan that for you and you can sign up at *website* and you can also upgrade to the TMC to get *insert benefits* FINALLY have customer pay and then badger them for their email then circle the amount of CT money they earned (if applicable) and bug them about the MasterCard AGAIN.