Service à la clientèle in Tracadie-Sheila, NB
un très belle endroit l’équipe me manque j'ai adorer travailler la .
Sales Associate in Saskatoon, SK
So much pressure on cashiers
The job started of great. Now it's like the entire stores capability of running is on my shoulders. It's constantly get MasterCard. Get donations. Get emails. Watch people to make sure they're not shoplifting, like. Stare at everyone's shoes when they walk in and leave. Mark down how many emails you get, how many opt in for marketing. If you don't do good at these tasks youre shamed as they put this info in a weekly communication. Pressure is put on you to get TMCs when keyholders and management are "too uncomfortable" to do it themselves. The only incentive is $20 if you manage to get them to sign up and use it withing 30 days but everyone who shops at marks has shopped there for years and already has it or doesn't want it. Management makes passive aggressive remarks and leaves passive aggressive notes about these goals and they will stand near the cash pretending to do something while eavesdropping. I was basically in charge of TMC without the title and raise (someone else was given that and I've never once saw them talk about the MasterCard) Not to mention each customer has to go through 5 min or rigorous questioning starting off normal with "did you find what you were looking for today" Then "reinforcing the sale" that item has *insert feature* so it's a great choice Would you like to help get kids into sport who can't afford it? Do you have a CT money card? If yes: are you enjoying the benefits? Such as *insert benefits* you could get *insert MasterCard* benefits if you upgrade to the TMCIf no: if you got the CT points card you could collect at *insert stores* I can scan that for you and you can sign up at *website* and you can also upgrade to the TMC to get *insert benefits* FINALLY have customer pay and then badger them for their email then circle the amount of CT money they earned (if applicable) and bug them about the MasterCard AGAIN.
Sales Associate and Cashier in Fredericton, NB
The company could care less about you!!! I worked in UNSAFE work environments and had to see a doctor, and they do not care if tools you need to do your job are broken. No pay raises, you will work your butt off for absolutely nothing, no appreciation or advancement. They do not not help you be the best you could be. Apply elsewhere. Coworkers are lovely though.
Customer Service Representative-Keyholder in Fort Erie, ON
Management was unprofessional
Management was the reason I gave my notice at Marks!! Enjoyed my coworkers, loved the customers & was learning lots of skills at time went on. The just needed to get rid of management at store level & regional level.
PT Sales Associate in Saint John, NB
People are unsupportive, don’t want to see you do anything with you life, worked harder here than anywhere else with disgraceful pay. All employees talk bad about each other, and be little you behind your back. Beyond unprofessional, Not a good work environment at all, don’t even get me started on the management! TOXIC TOXIC TOXIC.