The management is so bad. I only worked there for 3 months and the manager changed 3 times cause they either quit or got fired. When I was hired they promised to give me around 25h per week but ended up only scheduling me for 5h a week. Coworkers are nice and theres often free food.

Points positifs

Free food, nice coworkers, easy

Points négatifs

Poor management, disorganized

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Great staff but terrible management

Team Member (Employé actuel) - Ottawa, ON - 23 juin 2021

High management is awful and doesn’t care about the people. Staff is stressed about losing their jobs or losing hours. Not enough people scheduled during busy hours but too many people scheduled during slow hours. GMs are quitting left and right, teenagers are asked to do 40 hours and shift managers do the work of AGMs because of the lack of one.

Points positifs

Free lunch during 6 hour shift, employee discounts anytime, flexible shifts

Points négatifs

Missing staff, late scheduling, bad management

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Informations sur Mad Radish

Sur la base de 15 réponses au sondage

Points à améliorer

Tâches stimulantes
Sentiment de bonheur au travail
Sentiment d'appartenance

Great experience so far

Team Member (Employé actuel) - Ottawa, ON - 26 avril 2021

I've been working for Mad Radish for only 4 months, but it has been very enjoyable experience so far. I was trained downtown as I was waiting for my store to open. It was pretty quiet due to COVID, but once we open my store it was busy. Customers love our food and it makes me feel good. My collogues are fun and everyone helps each other. I'm definitely going to recommend this place to everyone.

Points positifs

Fun supportive environment

Points négatifs

Nothing so far

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Food is amazing

Team Member (Employé actuel) - Ottawa, ON - 25 mars 2021

I love this fresh, healthy food. It's corporate own so the training and support is better than some other places I worked before. I got a small pay increase after a few months which is great as my previous work place did reviews only once per year.

Points positifs

free food

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Good place to work and eat

Team Member (Ancien employé) - Ottawa, ON - 3 mars 2021

I had a good time here. My store was quiet because of COVID, but we still had enough to do so the time was passing fairly fast. Lunch was free, but there were also a lot of situations where they let you eat pizza with the rest of the team :)

Points positifs

Good food and discounts on your days off.

Points négatifs

Slow pace because of COVID

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Love the team and the food

Team Member (Ancien employé) - Ottawa, ON - 3 mars 2021

This place is great. My team was fun and we had a good time together.Some days are very busy, but it doesn't last long, maybe an hour or two. Otherwise is very manageable.

Points positifs

Free lunches and free uniform

Points négatifs

Mixed schedule

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They are intimidating

Team Member (Ancien employé) - Ottawa, ON - 13 février 2021

The problems with Mad Radish started early on. My training consisted of online modules that were excessive and tedious. I spent a good 3 hours for the company before getting paid. Aside from the online portion my training was non existent. Team members were supportive but due to the fast pace and stress I felt overemlmed right away. The problem is with the management I think. They are intimidating. They would call you on your days off and don't seem to care if you have a life outside work (which is stressful). After not getting trained, upper management was harsh with my job performance only a few weeks in. I didn't feel comfortable with the work environment. I started off keen and ready to learn expecting to enjoy working for a start up and quickly realized it was all about what was convenient for management.

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Great place to work

Team Member (Employé actuel) - Ottawa, ON - 22 janvier 2021

Good place to work with free food and flexible hours. I worked in other places around the city and I like the food here. The pay is the same as everywhere else, but you can try to get promoted to a higher position with better pay.

Points positifs

free food, online training

Points négatifs

high expectations

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Supportive environment

Team Member (Employé actuel) - Ottawa, ON - 12 janvier 2021

I've been here for a couple of months only, but I feel at home now. My team is great, my manager cares and helps us out on the line. One of the owners is always around and very approachable. One time he brought pizza for everyone and the other day gave me a gift card to recognize my hard work. That was so nice.

Points positifs

supportive environment, high pace, opportunity for growth

Points négatifs

minimum wage at the beginning

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Fun staff but issues with management

Team Member (Ancien employé) - Ottawa, ON - 10 février 2020

Fun team of employees but management was not good. Very corporate and did not stay true to their word regarding benefits. Also very slow and long shifts.

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Team Member - Full Time

Highly dysfunctional company, poor management.

Team Member (Ancien employé) - Ottawa, ON - 12 janvier 2020

Management is unreliable and downright abusive to their employees. Your hours can fluctuate from 5 to 30 a week depending on what is convenient for the manager, not the staff. This is an issue as MOST days they are understaffed. Because of this, the work environment is stressful and negative to say the least. This company also paints itself as sustainable, eco-friendly which it is NOT by any means. Sure, you get free lunches, but at the cost of your mental health. I would not recommend working here.

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Nice people working there

Team Member (Ancien employé) - Ottawa, ON - 14 décembre 2019

The management team is still trying to figure out a way to balance things out and it is still very new. The company's roots are not stable, things change a lot of times but people are nice there.

Points positifs

Free meal over 5 hours

Points négatifs

only one staff 50% off for one item in the whole order per day

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Management suck

Team Member (Ancien employé) - Ottawa, ON - 2 décembre 2019

Management make lots of promises about hours, promotion, and growth to use staff. Fellow staff members are great but everyone is miserable about the job. Always feels a little understaffed and staff are always scrambling to get work done. Manager is lazy and lacks knowledge about food service.

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Terrible in-store management of retail locations,

TEAM MEMBER (Employé actuel) - Ottawa, ON - 29 septembre 2019

Bad work experience for most - a direct reflection of company's obsession to grow quickly. It quickly becomes evident that staff are at the bottom of their priority list. If you are looking for a part-time job for short term, its fine. But, do not commit to the company. - Staff are amazing - Management is highly disorganized (mostly because the whole company is), won't listen to staff, and manipulative - lack of transparency and communication - Management avoids dealing with problems and confrontation - View all staff as replaceable - Witnessed many staff members get used and treated very poorly (long and short term) - They refrain from giving promotions for as long as possible to avoid paying properly - No effort put into proper training and management lack experience in food service - Can become toxic environment for some

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Réponse officielle de Mad Radish

14 novembre 2019

Hello, thank you for your comment. We’re very sorry to hear about your experience at Mad Radish so far. We take continuous improvement seriously, so we appreciate your courage in sharing your thoughts with us. As we strive to do better, please feel free to share more specific feedback with us on how we can improve our culture, at HR@madradish.com.

So this place sucked.

Team Member (Ancien employé) - Toronto, ON - 20 septembre 2019

They paint themselves out to be this amazing company that takes care of their employees. Here's the thing though, they really don't care about you. The hours are awful, at the end of my short time there I'd get two-hour shifts, and then stopped getting any at all. Manager yelled at us over little things. The people I got to work with were awesome though.

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Réponse officielle de Mad Radish

14 novembre 2019

Thank you for your feedback - and thank you for sharing your time with us at Mad Radish. We're sorry that you didn't feel valued as a Team member. We agree that there is room for improvement where scheduling is concerned and it can put additional pressure on our teams for more hours. Our Leadership team is working hard to restore the balance by exercising more discernment when it comes to our hiring and scheduling practices. We are grateful for the dedication our Team Members show by being patient with us through these changes. If you would like to share any further insights, please feel free to confidentially email us at hr@madradish.com

Don't work here

Team Member (Employé actuel) - Ottawa, ON - 30 août 2019

Any good reviews here are probably fake/asked to be written by management. Store managers and higher ups do not care about staff at all. Use many people. Underpay. Not enough breaks. Staff are nice but no one enjoys the job.

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Réponse officielle de Mad Radish

14 novembre 2019

We are sorry to hear about your experience at Mad Radish. We strive to put our employee experience at the forefront and are committed to fostering a positive environment. If you would like to discuss ways of improving our culture, please feel free to email us at hr@madradish.com.

Disappointing and not worth it.

Team Member (Employé actuel) - Ottawa, ON - 24 juillet 2019

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Extremely disorganized management

Team Member (Part-time) (Ancien employé) - Bloor-younge location - 15 juillet 2019

Management ended up overhiring people and thus some employees would never see shifts. Also, you can't claim extra shifts through the Restaurant365 app because they don't check it. Your boss will not respond to your questions. They do not listen. They train you very poorly and sometimes you won't even get trained on how to do certain responsibilities in the first place. Favouritism is how you get promoted here. Management is overall disorganized, and my boss has the spelling of a 3rd grader. They may forget to give you your employee number too.

Points positifs

Free lunches, fellow employees are nice

Points négatifs

Disorganized management, favouritism

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Productive but dangerous

Team Member (Employé actuel) - Toronto, ON - 7 juillet 2019

All of the coworkers were on task and friendly for the most part. Unfortunately, however, management was unorganized and did not follow many safety regulations.

Points positifs

Free lunches

Points négatifs

Safety regulations not followed

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Fun people and free lunch :)

Team Member (Ancien employé) - Toronto, ON - 13 mai 2019

This place is great. My manager is working with us every day and is very patient if we make mistakes. (it's my first job, so I'm not perfect). A lot of opportunities for growth and support from the rest of the team and management. Everyone cares so much about food and customer service. It's nice to feel you are working in a place where the standards are a lot higher than anywhere else. I love my break as they give me free food and it's delicious.

Points positifs

free food (including ice cream), free uniform, growth opportunity, Nights out with the team

Points négatifs

very busy during lunchtime

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Fun place to work!

Team Member (Employé actuel) - Ottawa, ON - 8 mai 2019

I really enjoy my job with Mad Radish. It is great interacting with friendly customers and the food is to die for (even though it's healthy). It can definitely be challenging at times but that's also what makes it rewarding. I am proud to be part of this company which also thinks about things like the environment with all compostable packaging.

Points positifs

great food, free shift meals

Points négatifs

fast paced during lunch but makes time fly by

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