Mad Radish
3.0 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Avis des employés pour Mad Radish - Ottawa, ON

Evaluer cette entreprise
Intitulé du poste
Lieu

Notes par catégorie

3.3Équilibre vie privée/professionnelle

Trier par

PertinenceNoteDate
32 avis correspondant à votre rechercheVoir les 42 avis

Great staff but terrible management

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
High management is awful and doesn’t care about the people. Staff is stressed about losing their jobs or losing hours. Not enough people scheduled during busy hours but too many people scheduled during slow hours. GMs are quitting left and right, teenagers are asked to do 40 hours and shift managers do the work of AGMs because of the lack of one.

Points positifs

Free lunch during 6 hour shift, employee discounts anytime, flexible shifts

Points négatifs

Missing staff, late scheduling, bad management
Avez-vous trouvé cet avis utile?

Bad Company, Awful Managers, and Terrible Workplace

When I was offered a role at Mad Radish, I was super excited! Seemed like a great, local company that offered flexible hours, close-knit workers relationships, and great opportunities. If that's the job you're looking for, heed my advice: run while you can.My time at Mad Radish is what I imagine dogs that used to sniff out land mines felt like. Everywhere you seem to step, it blows up in your face. Initially hired, you are asked to do hours of training modules, without pay. That was something I was willing to overlook. Then, I got my hours - as a student, I had asked for 15 to 20 hour work weeks, so I could keep atop my classes. Very quickly, I was thrown into 40+ hour workweeks in a terrible store that had no compassion or understanding for training new onboards, describing routines and policies, or even giving you basic respect. My fourth shift I left the store crying.Despite this, I stayed on and was promoted to a Manager position very rapidly. Sound's great, you're thinking! And I thought so too... until I realized I was essentially being forced to do extra hours of work (on top of what was already expected of me - which is a lot), manage and train new staff (while lacking proper training myself) and also run the store open to close somewhere in the meantime. Needless to say, a lot of pressure for someone who wanted a 15/20 hour workweek. I also came to find out the company has a history of not offering raises with this position. Sounds like exploitation of labour to me. This lifestyle - this COMPANY - is simply not sustainable.This also does not mention the way I - 

Points positifs

made one (1) friend

Points négatifs

Long hours, terrible managment, unfulfilling, challenging, stressful
Avez-vous trouvé cet avis utile?

We have a fun team in the store

There are moments when we have to move fast, but it's not difficult. I like to be in a fast pace environment where the time flies instead of getting board. My team is a lot of fun and the mangers keep coming back with different type of competitions to win gift cards. I got Starbucks gift card once and then a visa card. We didn't have that in the previous workplace.

Points positifs

Fun, opportunity to get extra money

Points négatifs

none
Avez-vous trouvé cet avis utile?

Great experience so far

I've been working for Mad Radish for only 4 months, but it has been very enjoyable experience so far. I was trained downtown as I was waiting for my store to open. It was pretty quiet due to COVID, but once we open my store it was busy. Customers love our food and it makes me feel good. My collogues are fun and everyone helps each other. I'm definitely going to recommend this place to everyone.

Points positifs

Fun supportive environment

Points négatifs

Nothing so far
Avez-vous trouvé cet avis utile?

Food is amazing

I love this fresh, healthy food. It's corporate own so the training and support is better than some other places I worked before. I got a small pay increase after a few months which is great as my previous work place did reviews only once per year.

Points positifs

free food
Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Good place to work and eat

I had a good time here. My store was quiet because of COVID, but we still had enough to do so the time was passing fairly fast. Lunch was free, but there were also a lot of situations where they let you eat pizza with the rest of the team :)

Points positifs

Good food and discounts on your days off.

Points négatifs

Slow pace because of COVID
Avez-vous trouvé cet avis utile?

Love the team and the food

This place is great. My team was fun and we had a good time together.Some days are very busy, but it doesn't last long, maybe an hour or two. Otherwise is very manageable.

Points positifs

Free lunches and free uniform

Points négatifs

Mixed schedule
Avez-vous trouvé cet avis utile?

They are intimidating

The problems with Mad Radish started early on. My training consisted of online modules that were excessive and tedious. I spent a good 3 hours for the company before getting paid. Aside from the online portion my training was non existent. Team members were supportive but due to the fast pace and stress I felt overemlmed right away. The problem is with the management I think. They are intimidating. They would call you on your days off and don't seem to care if you have a life outside work (which is stressful). After not getting trained, upper management was harsh with my job performance only a few weeks in. I didn't feel comfortable with the work environment. I started off keen and ready to learn expecting to enjoy working for a start up and quickly realized it was all about what was convenient for management.
Avez-vous trouvé cet avis utile?

Great place to work

Good place to work with free food and flexible hours. I worked in other places around the city and I like the food here. The pay is the same as everywhere else, but you can try to get promoted to a higher position with better pay.

Points positifs

free food, online training

Points négatifs

high expectations
Avez-vous trouvé cet avis utile?

Supportive environment

I've been here for a couple of months only, but I feel at home now. My team is great, my manager cares and helps us out on the line. One of the owners is always around and very approachable. One time he brought pizza for everyone and the other day gave me a gift card to recognize my hard work. That was so nice.

Points positifs

supportive environment, high pace, opportunity for growth

Points négatifs

minimum wage at the beginning
Avez-vous trouvé cet avis utile?

I loved working there

I loved working there and the team and management were great. Always coming with new ideas so they can improve. A lot of comments here about how bad the environment is, but if you are the wrong person for the job, don't expect to be happy. This is fast food, not your typical 9-5 that a lot of people wanted to get after joining. I was there for over a year and I've never seen anyone had problems if they wanted to do the job or get a promotion.

Points positifs

Free lunch, recognition from manager, flexible schedule

Points négatifs

Pay until you get promotion
Avez-vous trouvé cet avis utile?

No Structure and terrible upper management

I worked for this company for a year. I watched upper management bully the store managers to the point of them having to take mental health leave. I think the company is trying to grow to fast without making sure they have a solid foundation. So many unreasonable things if you have a sick day your are written up and it goes into your file. I recently had a family who fell ill because they had a stroke. I missed some work and was written up for it. There is no compassion or kindness whatsoever.

Points positifs

Free food when working

Points négatifs

Upper management doesn’t care about staff
Avez-vous trouvé cet avis utile?

I would give 0 stars

Awful unorganized toxic work environment trying to do much in terms of menu that nothing gets done well. They preach eco friendly but could be doing a lot more in the back of house. They will tell every staff they are working on their development so they can load on extra responsibilities and never pay them more or promote the. Really high turnover the mangers are mostly new and incompetent .

Points positifs

Food is alright

Points négatifs

Culture, management
Avez-vous trouvé cet avis utile?

Fun staff but issues with management

Fun team of employees but management was not good. Very corporate and did not stay true to their word regarding benefits. Also very slow and long shifts.
Avez-vous trouvé cet avis utile?

Highly dysfunctional company, poor management.

Management is unreliable and downright abusive to their employees. Your hours can fluctuate from 5 to 30 a week depending on what is convenient for the manager, not the staff. This is an issue as MOST days they are understaffed. Because of this, the work environment is stressful and negative to say the least. This company also paints itself as sustainable, eco-friendly which it is NOT by any means. Sure, you get free lunches, but at the cost of your mental health. I would not recommend working here.
Avez-vous trouvé cet avis utile?

Nice people working there

The management team is still trying to figure out a way to balance things out and it is still very new. The company's roots are not stable, things change a lot of times but people are nice there.

Points positifs

Free meal over 5 hours

Points négatifs

only one staff 50% off for one item in the whole order per day
Avez-vous trouvé cet avis utile?

Management suck

Management make lots of promises about hours, promotion, and growth to use staff. Fellow staff members are great but everyone is miserable about the job. Always feels a little understaffed and staff are always scrambling to get work done. Manager is lazy and lacks knowledge about food service.
Avez-vous trouvé cet avis utile?

Nice workplace environment, hard to get full 40hour work weeks

Enjoyed the workplace environment. The management is very supportive of the staff, there is room for advancement. They are all friendly and nice. I would definitely recommend.
Avez-vous trouvé cet avis utile?

Réponse officielle de Mad Radish

14 novembre 2019
Thank you for sharing your positive experience at Mad Radish. People are our number one focus in everything that we do. We are delighted that your experience was a memorable one, and recognize your contribution in making us the best place to work. We also appreciate your feedback around scheduling Full Time hours and are currently working on a solution for this. If you have any suggestions on how to improve our culture, please email us at: hr@madradish.com

Terrible in-store management of retail locations,

Bad work experience for most - a direct reflection of company's obsession to grow quickly. It quickly becomes evident that staff are at the bottom of their priority list. If you are looking for a part-time job for short term, its fine. But, do not commit to the company. - Staff are amazing - Management is highly disorganized (mostly because the whole company is), won't listen to staff, and manipulative - lack of transparency and communication - Management avoids dealing with problems and confrontation - View all staff as replaceable - Witnessed many staff members get used and treated very poorly (long and short term) - They refrain from giving promotions for as long as possible to avoid paying properly - No effort put into proper training and management lack experience in food service - Can become toxic environment for some
Avez-vous trouvé cet avis utile?

Réponse officielle de Mad Radish

14 novembre 2019
Hello, thank you for your comment. We’re very sorry to hear about your experience at Mad Radish so far. We take continuous improvement seriously, so we appreciate your courage in sharing your thoughts with us. As we strive to do better, please feel free to share more specific feedback with us on how we can improve our culture, at HR@madradish.com.

Don't work here

Any good reviews here are probably fake/asked to be written by management. Store managers and higher ups do not care about staff at all. Use many people. Underpay. Not enough breaks. Staff are nice but no one enjoys the job.
Avez-vous trouvé cet avis utile?

Réponse officielle de Mad Radish

14 novembre 2019
We are sorry to hear about your experience at Mad Radish. We strive to put our employee experience at the forefront and are committed to fostering a positive environment. If you would like to discuss ways of improving our culture, please feel free to email us at hr@madradish.com.

Disappointing and not worth it.

Bad work experience for most - a direct reflection of company's obsession to grow quickly. It quickly becomes evident that staff are at the bottom of their priority list. If you are looking for a part-time job for short term, its fine. But, do not commit to the company. - Staff are amazing - Management is highly disorganized (mostly because the whole company is), won't listen to staff, and manipulative - lack of transparency and communication - Management avoids dealing with problems and confrontation - View all staff as replaceable - Witnessed many staff members get used and treated very poorly (long and short term) - They refrain from giving promotions for as long as possible to avoid paying properly - No effort put into proper training and management lack experience in food service - Can become toxic environment for some
Avez-vous trouvé cet avis utile?

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Mad Radish ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

3.0

D'après 42 avis
5
14
4
6
3
3
2
4
1
15

Notes par catégorie

3.3Équilibre vie professionnelle / personnelle
2.9Salaire / avantages sociaux
2.9Sécurité de l'emploi / évolution de carrière
2.7Direction
2.9Culture d'entreprise

Avis selon le lieu

  • Entreprises
  • Mad Radish
  • Avis d'employés
  • Ottawa, ON