Shift Manager (Ottawa, ON)
Bad Company, Awful Managers, and Terrible WorkplaceWhen I was offered a role at Mad Radish, I was super excited! Seemed like a great, local company that offered flexible hours, close-knit workers relationships, and great opportunities. If that's the job you're looking for, heed my advice: run while you can.My time at Mad Radish is what I imagine dogs that used to sniff out land mines felt like. Everywhere you seem to step, it blows up in your face. Initially hired, you are asked to do hours of training modules, without pay. That was something I was willing to overlook. Then, I got my hours - as a student, I had asked for 15 to 20 hour work weeks, so I could keep atop my classes. Very quickly, I was thrown into 40+ hour workweeks in a terrible store that had no compassion or understanding for training new onboards, describing routines and policies, or even giving you basic respect. My fourth shift I left the store crying.Despite this, I stayed on and was promoted to a Manager position very rapidly. Sound's great, you're thinking! And I thought so too... until I realized I was essentially being forced to do extra hours of work (on top of what was already expected of me - which is a lot), manage and train new staff (while lacking proper training myself) and also run the store open to close somewhere in the meantime. Needless to say, a lot of pressure for someone who wanted a 15/20 hour workweek. I also came to find out the company has a history of not offering raises with this position. Sounds like exploitation of labour to me. This lifestyle - this COMPANY - is simply not sustainable.This also does not mention the way I was treated in my time there. Consistently I was degraded, belittled, yelled at in front of customers, rushed and entirely whipped by the upper level management. It was embarrassing, infuriating, and ultimately, the final straw that broke the camel's back. I found the first new job that I could, and haven't looked back since.If I could give any advice to new onboards, it's simply this - find a friend and cling to them. You'll need someone to vent with after nearly every shift. Try your best to last as long as you can - and good luck.