Une journée chez Mac consiste à accueillir la clientèle en étant souriant, à l'écoute de leurs besoin et de créer un lien de confiance. Faire des démos aux clients est primordiale afin qu'ils aient les outils et techniques nécessaire afin de reproduire leurs look maquillage eux mêmes. Donc mes journées consiste à maquiller, parler de maquillage tout en étant dans un environnement festif! Je m'assures que les tâches du magasin on été accomplie et que l'organisation est toujours intacte. L'aspect le plus difficile de mon poste est l'empêchement de monter les échelons vue la baisse économique de la compagnie. L'instabilité est difficile. Sur une autre note, l'aspect le plus plaisant est d'établir un lien de confiance et de aisance avec les clients et d'utiliser la magie du maquillage pour accentuer leurs traits naturel afin de les rendre au top de leur confiance en soit.
Wow. Inconsistency being an understatement. Rocky start from the get go. Contradicting training, feedback and task/job focus/delegation from one day to the next, from one manager to another. Unprofessional. Overall very unpleasant experience. Coming from someone with 10+ years of experience prior to.. this position at a particular location was the nail in the coffin for retail jobs for me.
A great place to build your makeup and interpersonal skills. Make sure you are prepared and dress in ALL BLACK. Remember that MAC celebrates diversity and supports all ages, races, and genders. The challenge now is how to compete with all the other makeup brands out there. Also how to keep up with changing buying patterns in the retail marketplace. It can get stressful but they support your growth in the company.
Being in upper management for MAC is very business-oriented. There's a lot of administrative work, and thorough coaching is monitored very carefully. They are good at succession planning, but there are very few positions to get promoted into. Customer service and communication skills are extremely important. Being a manager for MAC is more about leading a team and organizing the business than doing makeup.
I loved working there because I loved my coworkers, I love the environment, i love the clients and I also loved doing my job every day. Management was also very helpful, supportive and accommodating and everyone’s was like a second family to me ❤️
Used to be a great culture .. not so much anymore the only thing that keeps people is the pay not as inspired as I first started all about money and sales but there is some opportunity and the pay is good for retail
i did enjoy being there you learn a lot and i loved the artistry!i also love being a manager there but to be quite honest its very stressful and i feel there's no growth for me anymore that's why i need to change my job
I just wish I had gotten a permanent position as I enjoyed my time working there and helping customers. This is a very dynamic company to work for the products are excellent and I would recommend them to anyone who is seeking direction of products.
MAC used to be great until all the budget cuts came in. They had all these awesome events and perks for travelling before then the sales went down. I thoroughly enjoyed working there my first 3 years, then the last 2 were poor. Upper management suddenly enforcing rules and terminating people that they never held accountable to sales before.
Pros: 60 % discount off retail price
Cons: No work life balance, no good incentives, high stress to achieve goals, no rewards, conflict of interest in work culture with management.
I've been working at this job for two and a half years. No advancement, their pay is garbage and not a livable wage. They value numbers over integrity, genuine artistry and customer service. They are entirely numbers driven now because the brand is a dying star.
Every year they rip you apart with a performance review even though you are the top performer in your location, and offer you only a 20-50 cent increase to your wage every year.
The work life balance is also something that is not a part of the work cultures if you have a disability, good luck at the job. This job doesn't offer or give their employees much support. You are expected to work terrible shifts in the middle of the day, and have odd weeks off.
Artist (Ancien employé) - Canada - 27 septembre 2019
Excellent company if you want to learn all about the world of makeup artistry, they are cutting edge and are constantly innovating their products and invest a lot in training their staff. Some drawbacks include the rough schedule of working retail and and not a lot of opportunities for advancement. But would still recommend it to creative makeup artists.
The pay is beyond what is expected for retail. If you work hard, and are willing to work at different locations to grow within the company, there are many avenues you can pursue beyond just being an artist. You can grow within more operational, such as management, or you can grow more with artistry, such a trainers.
This is by far the most unprofessional place I have ever worked. I received zero training on cash or the floor and was some how expected to work both at the same time because there’s never enough associates. There’s also way too many managers and it’s extremely difficult to learn when you have 8 different people telling you how to do the same thing a different way. Managers also like to sit in the back for most of their shifts and talk about personal stuff and then get mad when you disturb them and the amount of swearing managers do while in the work place is ugly. Honestly the problems here are endless and none of your hard work will be appreciated
Artist (Ancien employé) - 25 the west mall - 16 septembre 2019
I worked at MAC for many years as an artist and in management. I always felt a great deal of support from my managers in my growth and development. The seasonal trainings we received were amazing. I made many friends and awesome memories!
Great people, friendly environment, always something new to learn
- Working on and meeting new clients is a plus.
- Learn + gain a lot of new skills and knowledge with cosmetics.
- Hours are horrible.
- MAC preaches the opportunity to all regardless who you are or where you come from but be ready to enter a very cliquey environment and struggle to even get more opportunities.
- Sales is basically all that matters, you're not a Makeup Artist when working with MAC. You are expected to be a top sales person every day you show up. If your numbers are not up to par neither are you.
- Expect to always be on your toes, hard to find balance in your life working for MAC, essentially be ready to sign your life away to the company.
The pay is great, but if you do not fit inside of the perfect box and guidelines, they will drive you out until you quit. MAC says it embraces uniqueness and individuality but in my experience, if you are any sort of unique or different, it’s considered bad and you become an outcast. Maybe that was just the experience at my specific store, but it happened to multiple employees, not just me.