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Lowe's
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Avis des employés pour Customer Service Representative chez Lowe's

Intitulé du poste
Customer Service Representative231 avis
Lieu
Canada231 avis
231 avis correspondant à votre recherche
Voir les 41 161 avis
4,0
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Its a good experience to work there. You get to learn lot of new stuff and skills. Management is supportive, however for the seasonal worker it is kind of disappointing because they do not offer job continuation.
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5,0
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excellent group of workers, all willing to help to satisfy the client, all very professional, the managers are the best examples of teamwork and give 100 percent
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Réponse officielle de Lowe's
20 août 2020
We agree! Our people are our greatest strength. Thank you for your feedback.
2,0
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Ive been here for over 2 years the management have no idea how to encourage or help the employees criticism runs the show do not work here.the people I work with are great you never know what management will do next.I should say Boss there are no managers at lowes they can only dictate not guide.
Points positifs
none
Points négatifs
to many to list
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1,0
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Management treats their employees like dirt. Pay is terrible. I have nothing good to say about working at Lowe’s except for the other people working there.
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5,0
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Good to work with home construction people. I enjoyed a lot along with all team members and had good vibes. I always feel fresh and supportive while I was working and especially customer support work is like a support to the people who actually in need.
Points positifs
Every sunday free pizza and games
Points négatifs
sometime long hours of working
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4,0
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Lots of turnover and management wasn't the best at the time I was working there they were kinda extra, too much overlap in who is managing who which lead to ineffective management of employes
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5,0
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Responsible to assemble barbecues, snowblowers, and all seasonal products. Repair and paint the store`s equipment.
First task of the day is clean, organize the area, check what is necessary to assembly. Multi-task activity is very important.
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5,0
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I enjoyed learning about paint and paint tools because it is useful information to know. The staff and management were very nice. The culture was very relaxed and other employees were always willing to help
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3,0
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With too many managers and supervisors it felt like there was little direction and it felt like being pulled apart more than anything else. I certainly do not want to work here again if it remains the same
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3,0
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Started with a good atmosphere and eventually became a slave camp. Management for that particular store were too inexperienced. Very unorganized during busy seasons.
Points positifs
Your coworkers.
Points négatifs
Your managers
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5,0
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This company is well structured, I was impressed by the way I received training, my supervisor took his time to teach me the basics including the culture of the store.
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3,0
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not the greatest place to try and find a career, it was good place to work at as a full time college student, the original managers were really understanding and good with scheduling, but ultimately left because they would not allow people in house to move up or get full time positions they would always hire from outside.
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4,0
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Days are oftentimes stressful depending on area you work: seasonal area in summertime there are more customers making large purchases such as gazebos and other patio furniture. As with all jobs, location matters, as the people I worked with daily were incredible, and the in store managers were also great to work with. Health and safety is taken very seriously, as power equipment is always used and there are many aspects of the job that require focus and specific training.
Points négatifs
Physically demanding
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2,0
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There are too many Head Cashiers with different solutions to issues encountered in this job. They will also ask you to sign in with you pin and if a mistake is made it is now yours to own.
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4,0
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I felt that Lowe's could have spent more time and money in training their employees in the areas of sales, customer service, product knowledge, and confidence development. Ultimately, these are things that I had to learn on my own and I did. I benefitted by doing this.
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4,0
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Its a great place to work if one is looking for a start or during a break from a permanent full-time position. Especially useful for new Immigrants. Main drawback is the pay
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1,0
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From what was once a good and fun place to work, it's become an exercise in managerial connivance for the sake of their bonuses, pay and perks, and those who make it happen are left with meager pay, capricious work hours, a perpetually understaffed department, angry customers, and a management that is entirely disengaged from the reality of the enterprise.
Points positifs
None, anymore.
Points négatifs
Too many to name.
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1,0
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Lowes is a bad qorking enviorment assistant managers gettin fired escorted out sleeping with DMS . They treat you with no respect disrespectful. Managers are not very nice. All in all it was a bad experience it was not the right fit for me.
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4,0
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it is a stressful environment and management could use some improvement, but I have met some pretty amazing people working at Lowe's. they really make you feel like you're apart of the team and makes it fun to be there. The hardest part of the job is adjusting to new polices, dealing with difficult customers
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1,0
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Unless you are a full time (specialist) you dont get benefits. The hours are never constant, constantly working 7-8 day straights with one day off, then called in on your day off. If you have children this is not a place to work.
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3,0
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No structure and somewhat a toxic environment
Poor scheduling and sub par management direction

Zero training and very few rules

Toxic employees and no discipline
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