Longo's
Le taux de satisfaction est de 52 sur 100
3,7 étoile(s) sur 5.
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Avis des employés pour Customer Service Associate / Cashier chez Longo's

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Intitulé du poste
Customer Service Associate / Cashier24 avis
Lieu
Canada24 avis

Notes par catégorie

3,5Équilibre vie privée/professionnelle

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24 avis correspondant à votre recherche.Voir les 392 avis

Great people but can be a bit boring and not enough opportunities to make switches

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L'avis le plus utile, sélectionné par Indeed
Working here and getting to know the people has been a blast, but personally working as a cashier is not my favourite. The management isn't bad but if you want to cross train it can be difficult to find positions.

Points positifs

End of the year team member discounts

Points négatifs

Small daily discounts and possibility of miscommunications
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Terrible

Unless you get a good manager, then this job is awful. They don’t care about you or anything. They are rude and make rude remarks about there employees. Don’t recommend
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Informations sur Longo's

Sur la base de 27 réponses au sondage
Points à améliorer
  • Capacité à apprendre de nouvelles choses
  • Soutien du responsable
  • Tâches stimulantes

Above average grocery store, well maintained.

The store in general are generally well looked after, clean and maintained. They expect you to also look the part and be very conservative looking (no earrings, wear black uniform, natural hair colour etc..)

Points positifs

Decent perks if you are full timer

Points négatifs

Can be a little harsh on dress code and rules
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Wouldn’t recommend as a long-term job

Passive aggressive management, mundane job that has you standing in the same spot for 8 hours a day with timed 10 minute breaks. Decent for your first job, but I would not recommend working here long-term (as a cashier at least) unless you’re a high school student working in the evenings or a post-secondary student because the job’s mundane nature is very easy to balance with school.

Points positifs

Easy job Good work-school balance

Points négatifs

Measly 5% store discount Short 10 minute timed breaks
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Great place to work

I really enjoyed my time working here everyone is really nice and fun to work with. They are there to support you and give good raises every year. Interview was chill too.
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Longo's = WORST place to work - Full of Misogynist/Incompetent Managerss

As a 4th year University student I worked part-time at Longo's for 5 months and it was the worst experience I have ever had. I am a Law major and I hope one day to use my skills to help current employees find justice against the misogynist, incompetent and "creepy" managers they have working at all their stores. I would say 90% of the stores have these "type" of Managers after speaking with other employees. What is shocking is that they are never held accountable for their actions which clearly shows this is the culture of the company and it stems from the Head Office down. The CEO should be ashamed of himself for condoning the environment he has created, as it is not a healthy, equitable and fair environment. Nothing is done to address the abusive "ego" minded treatment towards employees; you have no choice but to quit or suffer. Fortunately I was able to quit and I found another job related to my field, however, I advise anyone with any sense of self respect to never even consider working at Longo's and for the women/young girls to find the courage to fight against the misogynistic attitudes of the men who should of not only been fired years ago, but charged with abuse and harassment. NOTE: during COVID it is even worse, they don't enforce staff to wear their masks and the Manager of my store would always wear it on his chin and mock those who were concerned about the protocols.

Points positifs

No Pros

Points négatifs

Everything - incompetent Managers/staff and misogynist culture
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Long hours, either super busy or super dead

Worked as a cashier for about half of a year. Most of the job was pretty straightforward and it was busy at peak times, especially since construction was happening in the area. The customers were some of the most entitled and rude people I have ever met, especially during the switchover to charging for plastic bags. People would throw a fit because of 20 cents of plastic bags on a 400 dollar order. My experience with my manager was pretty terrible, and the reason that I actually left the job was because I had a negative interaction with a customer despite maintaining my composure, and when she brought me into the office to talk and I explained what happened she told me that "You must have done something wrong, he is usually such a nice guy!" I understand that in front of the customer you have to act like they are not the jerk but in private I would have hoped that she would stand up for me and agree.

Points positifs

Benefits

Points négatifs

Management, no opportunity for advancement, super dead at times
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Great place to work if your good with people

The work at Longos can be stressful, many costumers come through every day and not all are happy and easy to deal with you need to get things done fast in a orderly fashion while trying to make each and every customer happy. The management staff at Fairview is great and made me feel like part of the family
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Not productive, no fun to work with.

The managers were hard to deal with. They were cheap, won't pay well to their employees. Employees must work very hard, and very tiring. They kept an eye on you wherever you go in the store. As if you are a child, that even going to the washroom was hard, very strict of the time clock "sign in and out". But good benefits. They were okay to work with.
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A fun first job but there are better opportunities

A typical work shift for part time would be to come in, head to the locker room, change or prepare for your shift, head to your department and get to work. Depending on the length of your shifts you will get a break at one point and then after you just go back to work.

Points positifs

Paid 15 minute breaks

Points négatifs

Management isn't always organized, and the pay isn't as good as it should be
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unproductive workplace

Issues with management, long hours, last minute scheduling, can be extremely unproductive, strives to provide excellent customer service without taking steps in order to do so.

Points positifs

Breaks

Points négatifs

Long hours
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Great as a first time job and for part time employment.

The environment was professional and the management was supportive and helpful when they were required to be. Great place to work while I was in school since they were flexible with hours.

Points positifs

Good light work environment.

Points négatifs

Some company policies are seemingly non-sensical which somewhat limits productivity at times.
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flexible and fun

I love working at Longos' the people are like my second family, they help me when needed and are very flexible with my hours. The only thing is i am still considered a student even though i do a full Customer service work i should be considered part time and get above minimum wage.
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Interesting

I find that a lot of what people have said on here is true. Management in most Longos' is very similar in terms of them being preferential and hierarchal(as in they definitely pick favourties). It is very clear that management is on a power trip. The hours can be a little bit brutal some weeks and standing for long periods of time is killer. My co-workers are awesome, friendly and helpful. All of them are willing to help whenever I have a question or I need assistance with something. Overall a good company to work for.(just depends on location, I guess) I learned a lot about customer service and how to properly and efficiently help many customers in a short time span. I also learned a lot more about multi-tasking and how to better do so, which always beneficial. Longos does withhold their motto of treating you (you as in the employee and you the customer) like family. The best part of working at Longos obviously the Starbucks discount! Also my co-workers.

Points positifs

excellent co workers/benefits

Points négatifs

bad management/ hours are too much or not enough
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Productive and Organized Experience

Developed many valuable skills while working as a cashier at Longo's. Managers were very accommodating, and treated customers with the upmost respect.

Points positifs

Long breaks (15 min)

Points négatifs

Not many hours
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Longo's Review

They do training over two weeks as part of your shifts. A typical day is consist of many hours of standing at the cash register working and maintaining a clean work space. Managers are kind and mostly flexible with shifts but punctual.
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A normal job with very fun people

The actual work at Longos wasn't anything special, but the people you work with are amazing and all very kind and caring. I worked in the salad bar as well as at cash. Both pretty standard jobs, good for a first long term job
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Taught me a lot

Overall Longos has taught me a lot and has given me lots of relevant experience. Although the days were long and the wages were low I enjoyed my time and experience at Longos

Points positifs

Coworkers were great

Points négatifs

Long tedious days, low wages
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productive

All employees work as a team, bosess are working hard as well.

Points positifs

bonus

Points négatifs

none
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Team Members

Filled with laughter and smiles. Built relationships with customers and team.
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learn about fresh food and produce

Longos was a very good company to work with. I had a chance to work with many wonderful people. I worked in two locations while moving due to my husbands job. It was a good experience to have and it is always great to learn new skills.
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Note globale

D'après 392 avis

Notes par catégorie

3,5 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,3 étoile(s) sur 5 pour Salaire/avantages sociaux
3,4 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,3 étoile(s) sur 5 pour Direction
3,5 étoile(s) sur 5 pour Culture d'entreprise

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