Unorganized Coordinators, Never on Employees' Side
Poor management. Staff at the office were only friendly in the office, unfriendly over the phone. They weren't organized, they accused me of doing something that I had never done because they were mistaken me with some other employee. When they found out it wasn't my fault they "laughed" about it without apologizing.
Doesn't matter how good of a caregiver you are and how good your clients' feedback about your care, your client coordinators won't be nice to you if you don't always say 'yes' to the client assignments they offer you. Even though they know that you have a right to refuse any client assignments. Hurts so much when you know that you always give your best for your clients and always try to be as professional as you can but it's not appreciated.
They believe their clients, they don't always believe in what their caregivers say. Because money is their priority. They're never on caregivers' side.
$12.5/hr, Smaller than most agencies' hourly rates.
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