I've worked in retail for amost ten years. Worked for a competitor of LB and left it for them, PROMISED the environment was better but it was just as bad, of not worse.
Everything started fine, treated well, given my own store (with little to no experience mind you), and quickly went down hill.
My DM used scare tactics to get her way, constructive dismissal to try and get employees to quit, threaten my job and other jobs of managers because we questioned what she was doing.
My team was great HOWEVER, the upper management has unrealistic expectations, pay you below minimum wage (thinking giving you commission will make it better but good luck making the goals in order to get commission) or if you make salary they barely pay you what you are worth and expect you to give up your home life in order to be at the store.
10/10 will NEVER recommend anyone to work there.
personal store team 100% great
upper management unrealistic expectations
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