The initial interview made the job sound fun, I spoke to the manager and she told me about the times that she and the other employees had been dancing in the store whilst on shift, then I actually got the job and found out dancing was forbidden. This pretty much sums up the job, it sounded fun on paper and the interview and from my boss who constantly spoke about how fun our work was, but in the end, there were way too many very specific rules, you were expected to make no mistakes and provide exceptional customer service for not much compensation (Even key holders only made CA$ 15.00/hr, and there were know holiday bonuses) and mistakes and slips in performance were met with passive aggressive ridiculing and reduction in hours. This isn't even mentioning that a good portion of the job is barista work, and that there are no tips offered. If you want to work in a neurotic, strict and often hostile environment, than maybe you should subject yourself to this. For normal people though, don't let the interview fool you, this job let's you eat chocolate occasionally, but that's the only benefit.