Loved working there. My boss was amazing and made me feel very accomplished. Always happy coming into work, I enjoyed it very much. It is a positive work place and I encourage anyone who enjoys being in a small shop to apply!
Laura Secord feels like you're still in 1812. email communications are convoluted, I get my schedule by phone call. if you have to call in sick you just have to pray someone actually answers the phone. No disclosure about what your pay is. Keyholders make $14 the same as retail associates. so more work for the same money. To this day I don't actually know who my supervisor is, or how to contact them. On top of all that upper management and head office are breathing down your neck leaving no room for learning curves, and more importantly, no room to fix mistakes once they're made, they just get held over your head.
Depending on the time of year, the atmosphere would be either hectic, or fairly laid back. But around non-holidays it fluctuates from busy to dead fairly frequently. It's a great place to work, especially if you like the smell of chocolate.
While there are benefits to working at Laura Secord, a combination of how many tasks one is expected to do, poor quality work materials, and feisty customers, I would not advise working at Laura Secord.
percentage off of non ice cream product
job difficulty, low quality work materials, often missing products
Management was amazing, i learned to work with a different cash register then i was used to at the time which was great, the hardest part was some customers that weren't particularly nice but overall was an amazing place to work
I did not enjoy working at Laura Secord one bit. The management was very poor and not good. A typical day working there would be pretty slow but fast during holiday seasons, I hate to say but there was no point where I enjoyed working there.
This is a job that requires you to do everything, know everything, be in charge of everything, at the low, low price of minimum wage. You are made to always work alone where you cannot go to the bathroom if you need to. Not enough hours are provided to support all the staff, and at the holiday season only 5 staff work the store at all.
It is a fiscal fact that with more bodies on the floor during peak sales hours, more sales are generated. A fact the company does not seem to grasp- they insist on basing payroll on profitability- a poor model. However, in terms of job responsibilities, tasks and management- this company is pretty chill to work for. The manager was casual but determined to see things done. CoWorkers were friendly, but fought for hours. Clean store and fun atmosphere.
After getting hired barely got any proper training and was then left on my own. I always worked alone and was being told by other staff how I was underpaid. Very gross disturbing manager. Got called in last minute everyday and always ended up staying later, but always alone. Customers and other staff complain if you are overwhelmed. Do not eat at this location.
No hours given except for Christmas and Easter, otherwise under 20 hours. Negative atmosphere. Management always critical of personnel and even Managers are not treated good. They accept no suggestions to improve and they stay in their old ways even with competition.
I've been there for a year and it's a really good job is you're a highschool student, but that's it. The staff will always be small and intimate so that's a plus, but there are no benefits for part timers and almost none for full timers as well. You wont get many hours either. I got 3 hours bi weekly on average. Also at my location customers were kind of stupid.
Flexible hours, small staff
no hours, benefits, human resourse department is a joke
I worked at two dollarama locations I preferred to work at the one near masonville mall. My second location was oxbury mall which not a lot of people knew about. I prefer to work somewhere with lots of people and work.