It's a Flexible, Frustrating and Thankless Job
Sales Representative (Ancien employé) – Montréal, QC – 29 septembre 2014
Sure, you can tailor your hours to your needs. So long as you make sales, you can pick your shifts. But that still means hauling your butt to a far off suburb for a shift every now and then, rain or shine. It's still proposing a high interest credit card to blasé customers and being refused nine times out of ten. It's still never receiving commission because you need to make twelve sales a day every day for two weeks, which is incredibly difficult and rarely seen. It's still knowing that the bank will rake in thousands of bucks for every activated card while you receive minimum wage.
The supervisors try to make it easier. They know they have to, otherwise people would leave after the first week. They're supportive and want what's best for their team, but management is the real pain. Those higher ups will be harsh and will expect high sales numbers no matter the weather or station location. They also seem to keep the exact formula for commission a secret as long as possible. There is very little room for advancement and management will take advantage of those who do want to advance.
It's a hard job. It's frustrating. But, if you don't take it too seriously and approach every person in a friendly, jocular manner, it's bearable. You learn how to speak to people off the cuff and make small talk. Sales is a harsh domain to work in, definitely a challenge that's not for the anxiety stricken and shy. Yet, it will help you get over that same shyness.