Kiehl's
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3,0
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Une belle harmonie au sein d'une equipe constituee de differentes personnalites.
Des heures de travail intenses mais bon challenge de gestion de temps et de don de soi.

Relation clientele incontestablement touchante et memorable.
Points positifs
Produits de bonne qualite, des clients fiers et satisfaits
Points négatifs
peu ou presque pas de vie personnelle ou familiale
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5,0
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very positive and great at communication great team environment felt very welcomed lots of onsite training to grow knowledge, management is very positive and overall a great place to work
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3,0
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Job requires you to do much more work then they will initially tell you in your interview. You will be doing merchandising, stock counts every week, sit down consultations where you put products on strangers faces, mystery shopped, audited randomly, big pressure on daily sales, competitive monthly sales goal, and demanding customer service. There is NO HEALTH CARE BENEFITS for employees unless they are manger or assistant manger. Embarrassing for a luxury beauty brand.
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3,0
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Need to work for a long time and salary is not enough for living
the manager gave lots of stress to each store and need to do many extra works, such as painting, mall walk
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2,0
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Pros:
Decent hourly wage for sales associates

Flexible schedules

Most of the time it’s an easy job

Cons:

Constant mystery shoppers

Poor management

Favouritism

No room for growth
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2,0
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Let’s make this short. So long as you have great management above you (people who actually treat you like a human being) then it’s a great job. Salary is ok, you’re always learning and the people you work with on the floor is ok as well. However, with false promises, passive aggressive management and unprofessional behaviour... it takes a toll. There’s a reason why the stores in Toronto don’t have any regular faces working there it’s not just about it being “retail” and it being a revolving door
The turn over rate is revolting and it shows what kind of people are running the program
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4,0
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Fun work environment with really great co-workers who really help to train you. The company also provides a full day training event for new employees.
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4,0
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I like that the commission is group based which makes selling a collaborative effort. The benefits such as discounts and gratis are also a great addition to the job.
Points positifs
gratis and bonus
Points négatifs
outdated computer system
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3,0
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Head office will take any opportunity to place blame on you for their mistakes. Severe mistakes. Horrible communication, those in leadership roles lie and throw people under the bus.
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4,0
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It is a fun and peace place to work. Training is very professional. The manager team is awesome, learned a lot of experiences from them.The most enjoyable part of the job is you are always priority to try new products!
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1,0
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If you play the game, you'll have the best time. If you don't, you'll just suffer.

Pay was great - if you were in management.

No work life balance

HQ and management will always play favourites

Waste of time (long hours of just standing around waiting for customers to come in)
Points positifs
gratis / pay
Points négatifs
long hours / HQ and Managment plays favourites
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2,0
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majority of staff speak another language and refuse to speak english on the floor. Although needed to help special clients, it was abused. NO manager for 3 months I was there. I was offered part time and 6 months probation after my three month probation. I had done nothing wrong and had the best service and sales of the staff. It was a slap in the face.
Points positifs
amazing training and free product
Points négatifs
the management is worked to hard no manager 3 months
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4,0
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the most enjoyable part is when we going for training in loreal school in downtown many things we learn and we have an opportunity to connect with other advicer at loreal academy .
Points positifs
we receive lots of gratis
Points négatifs
the hours is not convience for me
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5,0
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Working for LOreal is taking an extra step towards the highest customer service experience. You learn not just about the products you sell but also how to help customers in more personalized ways by going above and beyond in order to meed their needs.
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5,0
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great company to work for. would absolutely recommend working here to friends and family, great place to jump start your career. give them a shot, they're awesome
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3,0
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Typical sales job. Must hit daily and weekly targets so management doesn't get upset with you. Salary was ok for sales job. Commission should be a must.
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5,0
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Working at Kiel's is a rewarding decision. The continuously company-supported learning program keeps daily work fresh and enjoyable. Supportive team-based working environment, sharp store manager keeps things in order. Every single effort get rewarded and appreciated store-wide. Constant team self-reflection and discussion on operation issues/challenges , always pursuing better ways to serve customers and creating great shopping/after-sale experiences to clients.
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5,0
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It was a part-time job during my master studying. It gave me the opportunities to improve my English communication skills, good cooperated with different background colleagues, sales skills and so on, I love this job.
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4,0
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It's a great place to work, they are very organized, with a great welcoming team. Salary is decent for a luxury retail company, and the bonus structure is nice.

The downfalls would be that the team is very small, and shift coverage is very thin. Head office visits quite often, and sends multiple mystery shops through out the year.
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3,0
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Many of us were there because it was a minimum wage, no commission job. However, Kiehl's Head Office expects you to treat the job like it is your career, something that you live and breath for. Sorry but that is hard when you are earning the bare minimum and begging for hours. Even when they hire you for full time, they try to tell you that full-time is 30 hours at Kiehl's. If you are underperforming, they will actually tell you to step it up or the shareholders won't be happy. Sorry, but I can barely afford to put gas in my car, I don't care about shareholders. However, I had great skin and free skincare while working at Kiehl's but many of us had to sell our gratis to make ends meet.
Points positifs
Lots of free product
Points négatifs
Ridiculous demands and no bonuses.
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5,0
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Kiehl's is an amazing brand to work for! I love everything they stand for, and they make sure their employees get the best education for this brand. Kiehl's do seated consultations to uncover customers needs and suggest the best and suitable products for them.
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