This company has potential to be decent, but toxic management and corporate brainwashing has actively kept wages and employee morale low.
As a "freelance" worker, you're subjected to strict attendance and workplace policies that are made to keep your mouth shut about the company.
Management scans your public Facebook/Twitter/Instagram accounts and reprimands you for any negative comments about the company. More so, they have implemented a "whistle-blowing" policy to actively sweep responsibility under the table and to keep their public image clean.
HR will always side with management, no matter what kind abuse of power or conduct. HR actively discourages testers to pursue claims, and in some cases, punish you for being "unprofessional" if you show emotion. As far as I know, its another "leak" for them to plug.
As of now, the company is very well aware of its issues (due to a mass survey sent out) but are still hesitant to provide any noticeable action or changes to fix them due to the manpower and money needed to do so.
It's an absolute shame, this company has the potential to provide a proper career path, but constant jealously and greed from management and corporate are making sure that employees are rotated often, keeping responsibility at a bare minimum, and just plain incompetence are holding it back.
Depends on the project, can range from fun to redundant
Keywords Studios' goal is to acquire multiple service lines around the world, strip them from all benefits and essentially turn themselves into THE premiere Sweatshop of the video games industry.
I have worked in multiple departments within the company (FQA, Console Certification and Virtual Reality).I was mainly a Certification Tester throughout my employment, and I cannot stress how anti-worker the company is.
If you're familiar with Rockstar/Riot/Activision/etc in the news, expect the same expendable/harassing treatment from management throughout your employment.
Certification Testers are paid the ABSOLUTE minimum and not compensated extra for their extensive commitment to their department. As individuals who are verifying titles for end-user release for Microsoft/Nintendo/Sony/VR, we were constantly spoken down to and threatened for talking about workplace conditions.
Speaking of conditions, the Virtual Reality department is the biggest offender in my opinion. I am not sure if they have improved the lab, but when I was working there, we were squeezed closely together using VR headsets and constantly hitting each other with no solution in sight. Furthermore, the lab is literally unfurnished with concrete flooring, just desks and PCs with carpet only situated for management. I am pretty sure the CNESST would have a field day with the room.
Do what I did, get your experience and find a company that would actually appreciate you.
Hello and thank you for taking the time to provide your review.
We are very sorry to hear that you felt expendable and talked down to in your time with us. We value our employees and encourage them to raise any issues so that they may dealt with accordingly.
Our business is built around our teams. Wiithout our teams there is no business to offer. We are proud to hear when our staff goes to work for clients and partners, even to the competition, should the right opportunity arise. This proves that our staff is progressing, regardless if their career growth occurs within Keywords or externally. Though our goal would be to find opportunities internally, we are proud to say that within the past year we had an organic growth of 50%, which included many opportunities for our existing staff.
We are happy to hear that you have seen improvements and we are committed to continue them, especially in regard to staff retention which is the core of our business. We wish you well with your next endeavors.