I started as a tester and moved up to the Planning Department. As a tester you're treated as entirely disposable and getting regular shifts is more about pure luck than skill, and getting in with the right people. As a Planning Specialist, I was horrendously overworked, and voiced this many times to completely uncaring higher ups, but despite burning out repeatedly and having a series of mental breakdowns, it took nearly a full 2 years for anything to change.
Benefits, insurance, wonderful team
Pay, favoritism among leads, lack of respect, lack of concern regarding mental health
Thank you for your feedback, we are very sorry to hear you had a difficult experience. Your review will be shared with our HR Team and taken to heart as we strive to make Keywords the best it can be. We do wish you the very best in your next endeavor.
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Game tester (Ancien employé) – Montréal, QC – 29 octobre 2019
They have a friendly environment but everyone there makes you feel like you are surrounded by people with no goals in life. it's too gloomy and it feels like you cant affort any mistakes.
Keywords Studios' goal is to acquire multiple service lines around the world, strip them from all benefits and essentially turn themselves into THE premiere Sweatshop of the video games industry.
I have worked in multiple departments within the company (FQA, Console Certification and Virtual Reality).I was mainly a Certification Tester throughout my employment, and I cannot stress how anti-worker the company is.
If you're familiar with Rockstar/Riot/Activision/etc in the news, expect the same expendable/harassing treatment from management throughout your employment.
Certification Testers are paid the ABSOLUTE minimum and not compensated extra for their extensive commitment to their department. As individuals who are verifying titles for end-user release for Microsoft/Nintendo/Sony/VR, we were constantly spoken down to and threatened for talking about workplace conditions.
Speaking of conditions, the Virtual Reality department is the biggest offender in my opinion. I am not sure if they have improved the lab, but when I was working there, we were squeezed closely together using VR headsets and constantly hitting each other with no solution in sight. Furthermore, the lab is literally unfurnished with concrete flooring, just desks and PCs with carpet only situated for management. I am pretty sure the CNESST would have a field day with the room.
Do what I did, get your experience and find a company that would actually appreciate you.
Hello and thank you for taking the time to provide your review.
We are very sorry to hear that you felt expendable and talked down to in your time with us. We value our employees and encourage them to raise any issues so that they may dealt with accordingly.
Our business is built around our teams. Wiithout our teams there is no business to offer. We are proud to hear when our staff goes to work for clients and partners, even to the competition, should the right opportunity arise. This proves that our staff is progressing, regardless if their career growth occurs within Keywords or externally. Though our goal would be to find opportunities internally, we are proud to say that within the past year we had an organic growth of 50%, which included many opportunities for our existing staff.
We are happy to hear that you have seen improvements and we are committed to continue them, especially in regard to staff retention which is the core of our business. We wish you well with your next endeavors.