Avis des employés pour KENNEDY FORD - Oakville, ON
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Oakville, ON8 avis
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Management and culture of this shop is horrible very stressful. Hires low pay office and manager to run a shop who has no experience in automotive. Constantly jobs with out work orders/bad work orders parts missing parts not ordered jobs sit around after they are painted sometimes weeks at a time the owners are great people just clueless to this trade.
The most toxic place you could ever work. The money is not worth the headache. They promise you a salary but deduct you like crazy for company parties. I wouldn’t recommend working here if you value your mental health. There is a lot of closed door conversations and whispering. For grown adults, they act like high school kids. It’s nauseating.
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Management genuinely cares about making things better for customers and employees. This dealership has multiple employees with over 40 years in so that speaks volumes on its own. Stressful work at times but worth it.
This dealership is by far the best dealership I have ever worked for, from the ownership down, everyone hired is of like-mindedness and upmost standards of customer satisfaction and process-driven excellence. Conistency is king here, and if you can utilize the tools provided to you as a salesperson, you are in for a pleasant ride.
Positive environment, Great leadership, benefits, great reputation you can be proud to sell for.
If you're not process driven, you will not enjoy working here.
I would start my day at 7:30 and have customers already waiting, I would take down their information and diagnose the concern they are having with their vehicle. I would then provide them with a quote and time on when the vehicle would be ready. This would continue up until 2pm none stop. This job taught me how to move in a fast paced environment where i wold be keep up with customers concerns, making sure the technicians are do the correct work while answering the phone and helping new customers that are coming in. Management I found was inconsistent, some days they would be right next to you helping with any problem or if work picked up and we just needed an extra hand, while other days I wouldn't even be able to find them for hours. The co-workers were good and have no complaints besides I felt that we were understaffed and over worked which would result in bad moods and extreme stress. The hardest part of my job is keeping onto of many different technicians and relaying the information correctly and straight forward to the customer so that they have a full understanding of whats wrong with the vehicle and what it will cost. this was difficult in some cases because most customers didn't have a clear understand of cars. the most enjoyable part is talking with the customer and providing them the best customer service that they deserve and feeling their gratitude when the job was done on time and at the same cost we discussed and having the leave satisfied.
had bbq every couple months and had raffles
long hours with no lunch break
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