Customer service and respectful presentation....
Take managers to other stores to work when it's not a crisis so they could learn sometimes.
Consistant raises, yearly?
I currently am a supervisor there and honestly my job is great, the crew gets along fantastically
Keep it clean and give fresh food
They should do a outing once in a year
Focusing on the quality of products, equipment, and training of new staff. The previous store in Ottawa has good staff members but do need full-time management to keep things in order, and management that is rushed into the position.
I would find a permanent management position because they tend to change management roles quite a bit.
Give the reliable staff better hours
I love this place