Too much favouritism. No room for growth. Supervisors are horrible they are bad at judging as to who works and who does not. They say 20hrs minimum while hiring and you don’t even get 5hrs a week. Don’t waste your previous time at this obnoxious place. Plenty of job opportunities outside. Do yourself a favour and apply someplace else. It’s not a place for hardworking people.

Points positifs

Nothing

Points négatifs

Everything there is to be

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Informations sur Intelcom

Sur la base de 217 réponses au sondage

Points à améliorer

Sentiment d'appartenance
Soutien du responsable
Rémunération juste par rapport au travail effectué

productive and fun workplace

Part-time Evening Package Handler (Employé actuel) - Grande Prairie, AB - 6 mars 2023

Old warehouse without industrial concrete coating , and old lighting system that's left on. Aggressive employees, being singled out for issues. Not very reasonable reporting of employee's. Other production issues.

Points positifs

always different every year, 4 hour work days

Points négatifs

Old warehouse without industrial concrete coating, and old lighting system that's left on, being reported unlawfully, others, low staff compared to start date

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Réponse officielle de Intelcom

7 mars 2023

Thank you for taking the time to share your feedback, we appreciate your value and input as an employee. We’re sorry to read about your experience and we encourage you to speak with your manager to develop strategies on how we can improve and better utilize your talent. Thank you again for your insight as we strive to continuously progress as a company.

Esclavage moderne

Livreur (Ancien employé) - Saint-Jean-sur-Richelieu, QC - 21 février 2023

Bad management ils prennent les livreurs et les employés pour des robots et des numéros c tout…. Les superviseurs très mal éduqués pas du tout humain….les conditions de travail ne sont ps humain chargé les véhicules dans un climat froid même a -42 on a chargé les camions dehors bcp d’accident de travail a cause de l’endroit la ou on charge tout les rack et les livreurs tombent……Si tu veux goûter c quoi l’esclavage va travailler chez intelcom et amazaon….

Points positifs

Esclavage

Points négatifs

Longs hours

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Réponse officielle de Intelcom

23 février 2023

Merci d'avoir pris le temps de partager vos commentaires. Nous sommes désolés de lire votre expérience négative. Nous vous encourageons à parler directement avec votre employeur (notre partenaire de livraison sous-traitant) pour discuter davantage de votre expérience.

Evolving business environment with a start-up feel

HR Manager (Employé actuel) - Montreal, QC - 21 février 2023

Intelcom is trying to make a name for itself in the Logistics / IT industry. It is therefore fast-paced and ever evolving. There are interesting projects to work on in a collaborative environment. Overall the people are nice to work with and I enjoy my day to day.

Points positifs

collaborative work environment, cool office space, free massages on site, etc..

Points négatifs

priorities can change frequently, process are still to be defined etc...

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Worst Management Ever

SORTER (Employé actuel) - London, ON - 19 février 2023

Intelcom management doesn’t care about it’s employees at all. They just need you to get their work done and that’s it. You can never get any sort of acknowledgment or appreciation for your hard work. All they know is to overburden you with unnecessary work and make the work place more stressful. You can never be able to question your rights there, they will some sort of clauses in their company policies to crash you on your rights. And one more thing to keep in mind is their tax and other deductions which is higher than most of the companies.

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Réponse officielle de Intelcom

23 février 2023

Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience. We encourage you to talk with your manager about your concerns about your workload. If you feel you need additional guidance and support for this, don't hesitate to reach out to your designated HR team member.

Gestion des RH déficients

Directeur (Ancien employé) - Quebec Province - 16 février 2023

Manque de leadership competent a la haute direction.

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Fast paced, but relaxed workplace

Operations supervisor (Employé actuel) - Saint John, NB - 11 février 2023

Ten hour shifts, four days a week. Having three days off every week is really nice. Steep learning curve for industry specific comptuer programs, but easily understood.

Points positifs

Company issued laptop

Points négatifs

Early start of day.

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Réponse officielle de Intelcom

16 février 2023

Thank you for taking the time to send positive feedback, we value your opinion!

Easily one of the worst jobs I’ve worked.

Delivery Driver (Ancien employé) - London, ON - 8 février 2023

Absolutely horrible management. Company does not care about employees at all. Pay is terrible. They tell you you get paid for gas but then after your hired you realize the boss keeps 95% of the gas money so you get $20 a week for gas if your lucky while it costs you over $200 easily for gas in a week. Warehouse is late about 90% of the time so your sitting around waiting outside in the cold for 30+ mins to go collect your packages before you can start the day.

Points positifs

Work alone

Points négatifs

Pay own gas. Terrible management

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Réponse officielle de Intelcom

16 février 2023

Thank you for taking the time to share your feedback. We are sorry to hear about your negative experience. We encourage you to speak with your employer directly (our sub-contracted delivery partner) to discuss further about your experience and any concerns you may have.

You're being stared at 24/7

CSR (Ancien employé) - Mississauga, ON - 7 février 2023

Stay absolutely away from Mississauga station. Other than one or two great down to earth supervisors, higher management who do nothing but stare at you from their computer screens to make sure they reach quota so they can please whoever at QC HQ. There are also some people who have been reported to HR and still exist there. Infested with agency workers who just don't care. Most managers here overabuse the dynamic between officer and subordinate and play a really weak attempt at machiavellianism, so much manipulation in which I was sick to my stomach. They do NOT care about you, every day they only care about quotas being reached and impossible standards with equipment that works maybe half the time, topped with a safety policy that doesn't actually exist that's led by one of the worst and most manipulative employees ive met might I add. Work here at your own discretion.

Points positifs

You get to work

Points négatifs

You will not survive

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Réponse officielle de Intelcom

16 février 2023

Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience. Strong communication and management are essential to our daily operations and we hope you shared your feedback in your exit questionnaire. If you would like to provide additional insights about your experience and how we could improve, please feel free to contact us at humanresources@intelcomexpress.com.

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Good Company with poor management

Sorter (Employé actuel) - Charlottetown, PE - 1 février 2023

The job itself is easy and has a balanced work-life ratio. Overall good salary and benefits, even tho they tend to fire everyone close to their probationary end! Management is not well prepared or resourced for job and no communication in the company at all! They'll get threatened easy if you do anything on your creativity level.

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Réponse officielle de Intelcom

6 février 2023

Thank you for sharing your feedback. We would like to encourage you to reach out directly to your manager to share your concerns and help make it a better work experience for you. You can also contact your HR representative if you would like to discuss further. Have a great day!

Excellent labor place

Courier Delivery Driver (Employé actuel) - Calgary, AB - 30 janvier 2023

Great company for work, nice people and very discipline, if you want drive this is the best company... Short routes and schedules available.We work In Calgary Alberta, everyone is friendly and great communication...So don't waste you time come and work right now.

Points positifs

Coffee some day

Points négatifs

Overtime

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Horrible job would not recommend this job

Package Handler (Employé actuel) - Calgary, AB - 26 janvier 2023

Its horrible if the managers see you stopping for one second to breath there going to get mad at you and be like your wasting time the normal workers are fine but the supervisors and the managers are horrible job has no benefits all in all horrible.

Points positifs

None

Points négatifs

Everything

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Réponse officielle de Intelcom

30 janvier 2023

Thank you for sharing your feedback. We're sorry to read this negative experience. We would like to encourage you to reach out directly to your manager to share your concerns and help make it a better work experience for you. You can also contact your HR representative if you would like to discuss further.

Worst place to work at exploitative of drivers and warehouse workers the top executive only think about themself and short profits

Customer Service Representative Operations (Ancien employé) - Lachine, QC - 16 janvier 2023

Worst place to work at exploitative of drivers and warehouse workers the top executive only think about themself and short profits Etc etc

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Do not work here

Courier Driver (Ancien employé) - Mount Pearl, NL - 15 janvier 2023

This is by far the worst company I have ever worked for, unless you're an immigrant coming in from a different country you are treated like dirt the immigrants are treated like number one so if you're a new fee looking for a job at intelcom I would totally bypass it

Points positifs

No Pros

Points négatifs

To many cons to list

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Réponse officielle de Intelcom

24 janvier 2023

Hbcxxbnnbcx

Delivery Driver (Ancien employé) - Montréal, QC - 12 janvier 2023

Not a company to work for very less paid very bad people to deal with very poor experience not recommended at alll i lost most of my money and also damage my own vehicle

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Réponse officielle de Intelcom

24 janvier 2023

N/a

Operations Customer Service Representative/Supervisor (Ancien employé) - Montreal quebec - 5 janvier 2023

i dont have much to say about the organization as they are good enough on their on. My work includes alot of the work that is not even associated with my job but still i was alwass willing to do them.

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Réponse officielle de Intelcom

9 janvier 2023

Thank you for taking the time to send your feedback, we value your opinion!

Not as Advertised

Operations Supervisor (Ancien employé) - Ontario - 1 janvier 2023

Job did not live up to expectations. Shift hours were different as described during interview process, job duties not as described during interview process. Due to constant staffing challenges, forced to sort packages full time leaving little to no time to perform supervisory duties. Little to no training provided for internal promotions resulted in many staff in Supervisory roles under trained and qualified. Labour laws often abused due to under qualified management. Often times, little to no management on site or available. Salaried employees working excess hours with no time in lieu provided.

Points positifs

Fast paced

Points négatifs

Poorly managed

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Réponse officielle de Intelcom

4 janvier 2023

Thank you for taking the time to share your feedback. Strong communication is essential to our daily operations and we hope you shared your feedback in your exit questionnaire. If you would like to provide additional insights about your experience and how we could improve, please feel free to contact us at humanresources@intelcomexpress.com.

Très bien

Agent service à la clientèle (Employé actuel) - Montréal, QC - 23 décembre 2022

Très bien la compagnie est agréable, peu avoir beaucoup d’appel

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Réponse officielle de Intelcom

28 décembre 2022

Merci d'avoir pris le temps de nous laisser vos commentaires positifs. Nous apprécions fortement votre opinion!

there is no regard for the people who works

Supervisor (Ancien employé) - Ontario - 7 décembre 2022

It is a very unorganized place with no safety establishments for their workers, they don't care about your mental or physical health its all about delivering packages even if it is unsafe. the supervisors and clerks are expected to work more than they can with very low salaries. it is a very toxic environment where you feel not secured. your work will not be appreciated unless you are a workaholic, doesn't matter you are doing the right thing or not. It should run as an organization, not like some kind of DIY project.

Points positifs

If it is your first job after graduating there you go, it prepares to deal with all kind of people in your LIFE!

Points négatifs

long hours, no safety, no work life balance, toxic environment, poor salary, very less opportunities to grow in the company

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Réponse officielle de Intelcom

12 décembre 2022

Thank you for taking the time to share your feedback. We're sorry to hear about your negative experience. We hope you shared your feedback in your exit questionnaire. If you would like to provide additional insights about your experience and how we could improve, please feel free to contact us at humanresources@intelcomexpress.com.

5 Star reviews seem to be writen by the same hand..

Package Handler (Ancien employé) - Kingston, ON - 28 novembre 2022

Very fast-paced. A lot of pressure from managers to meet hourly quotas. Always a push to handle more material. some great exceptional workers, but for the life of me, I don't see what motivates them...

Points positifs

None really

Points négatifs

Low pay, no benifits .

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Réponse officielle de Intelcom

29 novembre 2022

Thank you for sharing your feedback. We're sorry to hear about your negative experience. We’d love to hear more about how we can improve and do better. We encourage you to reach out to humanresources@intelcomexpress.com to discuss further.