iA Groupe financier
Industrielle Alliance
3,6 étoile(s) sur 5.
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Fast paced environment with exciting challenges, and constant expanding knowledge.

4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
28 août 2012
In at 7:30AM, and on the go until end of the day. I address client inquiries on 403b & 457b Annuity plans and features, as well as life insurance products plans and features. I’ve learned how to calculate loans, required minimum distributions, and penalty free withdrawals since I started here. My co-workers are some of the best people I've ever worked with. They offer support if you need it, and they're always there to identify with when things don't go perfectly. The hardest part of my job is relying on a third party company to process all of the requests we receive. It presents challenges because processing times vary, and things are processed incorrectly, constantly. It is my job to answer calls and be the "in-between" communicator between clients and the processing team. I really enjoy helping clients achieve what they are trying to accomplish. It's always my pleasure to deliver good news to clients. Just knowing I have been part of the equation that created the outcome clients are requesting gives me satisfaction.The reason I am back in the market for employment is the company I work for decided to sell their entire annuities administration, and I am directly affected. When I joined the company last December, I thought it would be a great place to grow with and advance with over time. But, since interest rates are so low, the company felt they were unable to be competitive and made the decision to sell the annuities division. I am sad because not only will I be laid off, but I will really miss the people I work with.
Notes par catégorie
5,0Équilibre vie professionnelle / personnelle
5,0Salaire / avantages sociaux
2,0Sécurité de l'emploi / évolution de carrière
5,0Direction
5,0Culture d'entreprise
Points positifs
birthday celebrations, luncheons, omelette bar, office bowling, fun committee.
Points négatifs
relying on third party company for processing paperwork.
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4,0
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4 décembre 2020
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Customer Service Representative (Ancien employé) - Toronto, ON
Good workplace where you can find the support you need. Training is very thorough so that you could do your job. On-going training to acquire new skills. Good working atmosphere
Points positifs
Excellent training
Points négatifs
Low management not very helpful
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4,0
Équilibre vie professionnelle/personnelle
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15 mai 2020
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Agente au service à la clientèle (Ancien employé) - Montréal, QC
Working at Industrielle Alliance : It’s was good! Good people, good job, but not enough salary. For all the work that we do, the stress that the agent put on us, ww deserve to be paid more. And i think that they should start to think about letting more employees work from home or have flexible schedule.
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3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Customer Service Representative (Ancien employé) - Vancouver, BC
Good work/life balance and job security. There are some departments with mangers who should not be mangers and have a lot of favouritism among the people working under them.
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  1. Fast paced environment with exciting challenges, and constant expanding knowledge.