My typical day involved performing database updates, coordinating activities with field staff with the support of my supervisor, reviewing and putting together new contract documents. This position allowed me to learn about the electricity distribution industry and its various components from both the business and field perspectives.
I acted as a liaison between field staff and management staff, providing technical support on field procedures. As an intern, I received excellent support from senior staff whenever it was necessary, and I was also exposed to working on some project as a sole contributor.
The hardest part of this position was initially dealing with uneasy staff, but I was able to find means to actually turn this into one of my most enjoyable experiences during my internship tenure. I was able to efficiently resolve issues and create an environment where everybody was happy to come to work everyday, through effective communication and staff management.
site visits, mentorship and enjoyable working environment
travelling in traffic
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