Hydro One
Avis des employés pour Hydro One - Markham, ON
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Markham, ON22 avis
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L'avis le plus utile, sélectionné par Indeed
Productive and a good place to work
Productive and a good place to work and good people, not too happy if you are sick and can't make it to work, learned a lot of things from people in the company.
micromanaged environment
It's a hostile environment. They don't provide you with proper training and there's not enough time to understand everything. There's no flow. Too much favoritism.
Points positifs
They try to celebrate most holidays
Points négatifs
Strict
productive and fun place
It was a great experience working at hydro one. The managers were very friendly. it was a unionized company which was a bonus. I worked there for 8 years.
Hydro One
Review business requirements document, discuss as team to get to the root of what needs to be tested. Script a test plan , execute said test plan . review artifacts and format correctly.
Points positifs
working in a team
Points négatifs
short deadlines
Excellent employee training programs
Hydro One Networks Inc.is an excellent organization that supports and trains its employees on a constant basis. A very professional environment and fair employee scheduling.
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Productive and Customer Focus environment
A good place to work, Productive and Customer Focus environment with a great Management team. Lots to learn excellently approach to customer service and attitude.
Great learning experience, great people to work with
Great job, love the people I work with. Great salary. Location is a little far from home. Learned a lot from my peers and about the business. Great place to work
productive workplace and fun place to work
Answering calls and inquiries of Billing calls while completing Underground locates between calls, good pay good environment to work in. Enjoyed working here and pay was very good
Points positifs
paid weekly
Points négatifs
long hours
Great Job Security
High focus to Customer Care and The Customer Experience. Learned a lot about negotiations, and ways of creating solutions and strategies that will work for client and for the company. Hardest part of the job, is that the political environment plays a big role in the Ontario Utility Industry. Separating the customer's notion of politics and the duties of the companies are at times challenging.
Excellent
Customer service and troubleshooting, mostly helping executives day and night.
Well respected and included in meeting for making product selections.
Well respected and included in meeting for making product selections.
Points positifs
OT was paid on call basis.
Points négatifs
long hours
Great Company to work for
Great company to work for, the work atmosphere was pleasant and i enjoyed my time working for Hydro One. I learned that no one calls their Hydro company to tell them they are doing a good job!
Strenuous Call Centre
Sit down answer calls, meet metrics. very rigid old school call centre. Management always stressing to make sure metrics are met over customer needs.
Points positifs
Pay
Points négatifs
Management
Great place to work
Really enjoyed my time there but there definitely was some days when the pressure was very high. They have a great team environment and they love pot luck lunches.
Points positifs
Overtime
Points négatifs
Contract work
Very fast paced but supportive Environment
The company is great and lot of things to learn and grow.
A typical day is do the regular work in the morning basically reporting like new trends and stuff like that. Team work is very important. Learned about different line of Business.
Importance of Empathy in CS
A typical day is do the regular work in the morning basically reporting like new trends and stuff like that. Team work is very important. Learned about different line of Business.
Importance of Empathy in CS
Points positifs
Flexible Timings
Points négatifs
Monotonous
Highly volatile environment
Very volatile industry and organization and damaged relations with the public make it very difficult to progress.The potential sale of this utility makes the climate very anxious for staff.
Points positifs
salary
Points négatifs
owned by the Province
Productive, fun workplace.
I enjoyed my time at Hydron One. I learnt a lot from my great colleagues and great management.
There was a positive work and team environment.
There was a positive work and team environment.
Points positifs
Salary; Great colleagues, great hours, great management and environment
Points négatifs
Difficult to get contract extensions/ renewals
Productive work environment
handled in bound calls from customers inquiring about their bills. Learned a lot about the company and how hydro works and taught me how to handle irate customers. i gained confidence with customers over the phone. hardest part of my job was trying to please the customers in sticky situations
Points positifs
great hours great pay
Points négatifs
contract
Best Company.
Great internship for university students to gain experience related to their fields.
Amazing benefits and salary
-Busy environment
-Different tasks
-Friendly environment
-Different tasks
-Friendly environment
Points positifs
Great salaries
Points négatifs
Hard to get full time positions
Great company
- Great work environment suitable for anyone.
- Diverse culture and kind colleague.
I would recommend this company to a friend. I'm optimistic about the outlook for this company.
- Diverse culture and kind colleague.
I would recommend this company to a friend. I'm optimistic about the outlook for this company.
Good variety, for a Helpdesk
I most enjoyed being in a rotation of team members assigned to duties other than phone support. This made the day go by quicker, and the experience an overall positive one.