I had been part-time employed with Hudson's Bay for almost 8 years before I parted ways.
The job in and of itself was fairly straightforward. You get to meet and interact with customers who are pleasant at most times.
The company does not offer any sort of health and dental benefits for their part-time employees (as expected). The only real benefit you get as a part-time employee is the 25% employee discount on almost all purchases as well as HBC Perks (Corporate discounts on things such as gym memberships,movie tickets, hotels, etc). However in order to be eligible for this discount, you must sign up for the company credit card and make the purchase using the card. Scheduling can also be an issue sometimes where management would make you work only a 3 hour shift at times and would cut hours unexpectedly.
Throughout my years, I have been through many managers who have different management styles. For the most part, I was able to get along with them all and sales targets were not overly pushed on the employees. The only thing to keep in mind is that management is very keen on ensuring that their employees are consistently signing on new customers to their store credit cards and will sometimes push you to reach those targets. All in all, it was a great experience and a great company.
The only truly negative thing about this job is that management might tell you one thing when it comes to customer interactions/refunds, and do the total opposite when it comes down to it.
Relaxed environment, great employee discount, great customer service work experience
3 hour shifts sometimes, not too many opportunities to become promoted