Care Coordinator (Ottawa, ON)
Productive and meaningful workI worked at Home and Community Care Support Services for over 3 years as a Casual Care Coordinator. The employer respected my desire to work 2-3 days a week. The salary and benefits were acceptable for the work I did. The policies and procedures were clear and easy to follow. There was always someone to help when I had questions or required assistance with decision making process. A great place to work. I highly recommend this employer.
Team Assistant (Ottawa, ON (Labelle & Bells Corners))
If your a professional looking for a career turn around & go elsewhere Like many of the reviews on here I can relate to many of the experiences others have had. During the interview they tell you what you want to hear to reel you in & butter you up. I should’ve seen the red flags from the interview to when I started and throughout. Most toxic, awful place I’ve ever worked in my life. Training is inconsistent, unorganized and lacking greatly. Management is unresponsive, unprofessional, unreachable when you contact and don’t have the decency to discuss with you concerns or support when requested. The scheduler on more than one occasion messed up the schedule leaving me short for hours and then forced to use vacation time to cover due to their error. Coaches are expected to train while still carrying out their regular duties causing for constant interruptions to employees on-boarding/training. Training is done remotely now with coaches not even from the same town or city so isn’t ideal for learning & hands on. They are obsessed with having meetings about nothing most of the time where it’s a continuation of the previous meeting not having any further information about issues/topics that then cause employees to fall behind in work from this time. Very high workload for the pay. Job description and what you actually do are not mirrored. Some of the people were very nice & willing to help, others you have to watch your back. A lot of snarkiness, very clique. Overall was a terrible experience without the promised training & support. Union reports having many issues with the employer such as improper & adequate training, lack of communication & support, high turnover without just cause etc. I don’t recommend working here at all. Highly understaffed and I can understand why now, patients feel unheard & passed around with the constant staffing turnover.
Team Assistant (Ottawa, ON)
Stressful workplace, overall poor experienceI worked here for a total of 3 months before I had to get the heck out. Not a lot of team support, I never saw my manager. The work was very stressful and the training was minimal. I would come into work to sit in a corner alone, nobody talked to each other. There's nowhere to eat lunch. No break room. In my team of 8 people, at least 1 person called in sick per day. It's clear nobody wanted to be there.
Patient Care Assistant (Burlington, ON)
Great pay and benefits. Inrerview and on boarding process is thorough. Quite a number of employees that feel threatened by new talent and protected bullies. Decent pay, hours.
Team Assistant (Younge and Sheppard)
I enjoyed my time working there, co-workers were really supportive, kind and the hours were flexible.Typical day involved answering phone calls and re-directing service providers and clients to case managers. I thought the company promoted a positive work lifestyle balance.