Get rid off the General manager and all the directors and start fresh. As long as they are running the resort you will have high turn over.
Replace all the current management and start fresh.
Financially compensate your employees for their dedicated years of service. Appreciate the work that is done. You pay well below industry standard for most positions. This is why your turnover is extremely high.
More Staff Appreciation Events +
Ensure Department Communication and Accountability + Staff Meals
Réponse du - Guest Services Representative (Employé actuel) - Mono, ON
Find a way to give more incentives to servers to upsell more wine.
Réponse du - Server (Ancien employé) - Hockley Valley, ON