Nice setting and friendly staff, and guests.
Server (Employé actuel) – Ottawa, ON – 2 mai 2018
I worked at the Hilton Garden Inn Ottawa Airport, and I found the atmosphere of the restaurant to be decent and the pay was good (the hotel is unionized). I enjoyed the company of my coworkers though the same could not be said for the restaurant management. Working in a restaurant can be stressful and fast paced at times. Management at the restaurant was horrendous to say the least. They were quite disorganized, and there was little communication between breakfast, and evening management. Additionally they lacked the ability to schedule servers on days they should of known would be busier. Handling guest complaints was done improperly as well. If a guest had a problem with service speed for instance they would point fingers at employees instead of looking at the schedule and seeing that they were understaffing on the exact same nights that guests were sending in complaints. I could go on but I will stop there.
Good benefits/unionized property