Hilton
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Avis d'employé sur Hilton

I mean it had free lunches

1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
7 mai 2019
By free lunches I mean, a poorly lit and cold room upstairs where you could use your thumb on a machine to get some dull sandwiches and overpriced drinks, not food actually cooked and served there. You get 100$ allowance if you work full time and 60$ for part time. Maybe they have improved it since I left but knowing how long it takes for them to improve literally anything for staff I doubt it.

Remember, customers are always first priority! The outside of the hotel looks great, the art looks great, but god forbid you look at staff entrances, "break rooms" stairways and especially locker rooms. It's more like a bathroom with a few lockers in it.


Don't even get me started on the ONE STAFF ELEVATOR for a 10+ floor hotel with over 300 rooms to clean and manage. Yeah, needless to say when doing maintenance I certainly got my weekly walking goals done considering it would take 40+ minutes sometimes for the elevator to even show up. Stairs quickly became my friend even if I didn't want them to. It doesn't help that the hotel wants you there ASAP but trying to get there? Don't make me laugh. Don't use the hotel elevators! You know, the five we have for guests, you're supposed to showcase that "we don't HAVE staff."

Great place, really.


Now onto maintenance, let me give you a classic example:

"Can you fix (this thing) right now?"

"Sure, do you have what I need to fix it?"

"What do you need....?"

That's it, that's the job. I can't begin to tell you how many times my supervisor needed to go out and buy the caulking, tools, screws, belts and everything we needed with
 - plus...
Notes par catégorie
2,0
Équilibre vie professionnelle / personnelle
1,0
Salaire / avantages sociaux
1,0
Sécurité de l'emploi / évolution de carrière
1,0
Direction
1,0
Culture d'entreprise
Points positifs
Free horrible lunches, Co-workers were okay sometimes, I was able to keep my phone on me
Points négatifs
They won't pay you what they owe you, Horrible management, "sweet words" to make you feel better, Gossip is the centre of everyone's mind, Lunches suck even if free, Stuck up guests expecting a five star and getting a no star
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Room Attendant (Ancien employé) - Ottawa, ON
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