Harry Rosen Inc. - Avis

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5,0
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Creative and pleasant-sounding
Alterationist (Ancien employé) –  Calgary, AB4 novembre 2019
Very punctual management and peaceful environment, working with passionate and learning/giving solutions, doing our best to alter the garment as per customer's desire and company's policy.
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2,0
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Long hours and unreasonable management
Merchandiser (Ancien employé) –  Toronto, ON21 octobre 2019
At first it was very friendly however we weren’t allowed to even help customers if they wanted to know where a certain section of the store is. If we tried helping then we got in trouble and were scolded in the back.
There is definite favoritism among coworkers from the management because if some of us called in sick once every 1/2 months we would get our hours cut however some coworkers would call in sick once a week and not be scolded at all.
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4,0
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Good strong company
Sportswear Manager (Ancien employé) –  Calgary, AB17 octobre 2019
Great place too learn and grow.Great benefits and clothing plan .work life balance s very good .I enjoyed working with Harry Rosen .very strong in tec and always ways too grow your business
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4,0
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Great workplace for someone who is mostly money driven and does not care about growth progression and work/life balance
Fashion Sales Consultant & Kiton Brand Manager (Ancien employé) –  Vancouver, BC22 septembre 2019
Great place for Mens fashion as they specialize in a great variety of brands and a great selection on suits and athleisure.

Pros:
Great compensation. Opportunity to meet a lot of great clients. Great colleagues for the most part. Great employee discount.

Cons:
Lack of support system. Sales philosophy consists of mangers and associates selling, which creating a conflict of interest. Lack of integrity displayed by certain associates goes unpunished as long as the sale is made. Lack of work/life balance. Lack of employee acknowledgement.
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1,0
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Horrible and racist
Customer Service Representative (Ancien employé) –  Mississauga, ON5 septembre 2019
Working at harry Rosen is horrible,they don't train you well and expect you to know everything where is lack of communication and they felt as you are there to take there job, and they never own up to there own mistakes but blame CSR ,also races, disrespectful an speak to you in unpleasant manner in front of customers,not organized at all an based on lack of respect there isn't enough CSR and everyone is only there for competition to have the highest sale by the end of the day, advice don't even apply

Pro:
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1,0
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Wont recommend
Brand Specialist (Ancien employé) –  Montreal5 septembre 2019
Poeple there are irrespecful, obsess with commission and characters. My recommandation is to stay away.
The only pros is when you make a 20k sales in front of them as a newbie. The Best feeling ever while working there so imagine the big picture. I was a good seller make my sales even the clients was coming to see me because i wasnt harrassing them but I quit because of the poor values and attitude of some sellers there. They should remind themselves than isnt because your wearing a suit (bought at 50%) that you are a millionaire.
My recommandation work from September to January and quit.
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3,0
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Meh
Phone Specialist, Receptionist (Ancien employé) –  Toronto, ON27 août 2019
Associates at the store are ungrateful and only care about making money. Come off as rude and pretentious. But of course there are the friendly associates as well who make the work environment positive.
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1,0
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really worst place...
Customer Service Representative (CSR) (Ancien employé) –  Toronto, ON8 juillet 2019
it is really bad place , sales person are very rude they really abused emotionally, they yelling at CSR in front of customers. I had the worst job experience over there ...I don't recomment at all ,they just think how they can earn more money not any respect to employee ...
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4,0
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great job to get your foot in the door
Full time customer service representative (Ancien employé) –  Vancouver, BC8 juillet 2019
very professional environment. Great as a first job but as a customer service representative pay is fairly low considering the amount of work done. Management can be pretty toxic at times and no real opportunity for advancements.
Points positifs
great clothing discounts
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3,0
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Competitive Workplace
Clothing Advisor - Shoe Specialist (Ancien employé) –  Toronto, ON11 juin 2019
Harry Rosen has incredible relationships with all the brands. If you are willing to put in the time and effort, sky is the limit. Lots of product knowledge and learning opportunities.
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5,0
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Great place to work
Customer Service Representative/ Cashier (Employé actuel) –  Toronto, ON28 mai 2019
I have learned a lot working for this company and still continue to learn new things that are always introduced. It is a fast paced work environment. You learn how to work with different people for different reasons and my job is associated to all areas of the company. Working with the salespeople, shipping, merchandisers, managers, customers and the bank. A typical day as a Customer Service Representative consists of keying several types of sales, returns, answering clients questions either in person or over the phone, problem solving, cleaning and organizing, emailing and counting cash and deposits.
Points positifs
Different work experiences in one environment
Points négatifs
n/a
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4,0
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Loved Working for Harry Rosen
Shipper and Receiver (Ancien employé) –  Toronto, ON28 mai 2019
Fast paced environment, loved working here there was always something to do and you never get bored. The work was fun and gratifying. The only thing is that the pay isn't competitive and needs improvement.
Points positifs
Benefits
Points négatifs
Long Hours
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5,0
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dominating mens wear in selectiom,quality and style,greeat learning culture,lots of training and support
Senior sales advisor (Ancien employé) –  Toronto, ON9 mai 2019
very moral and ethical retailer,provided great benifits and learning oportunities.Very competitive,while setting the bar for all retail,great work place culture,family atmosphere.
Points positifs
Learning oportunities, advancement oportunities
Points négatifs
competitive
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3,0
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wardrobe Advisor
Wardrobe Consultant (Ancien employé) –  Calgary, AB22 avril 2019
The company prides itself on "family like" culture but that's not what i have experienced. I came on board during some big management shift and so my training were somewhat lacking. My training schedule kept changing based on what the managers had to accomplish that day. And since the managers have to sell on top of their managerial duties, it makes it very difficult for them to train the new guys properly.
As the newest person, you are expected to do a lot of self learning and training at your spare time which means 2 things:
1. If you do it after work, you do it on the expense of your own free time - No work / life balance.
2. If you do it during work hours, you loose potential walk in clients - which are your bread and butter when you're new b/c you don't have an established clientele yet and you are limited in what you can sell since without your clothesmenship (that's how they call you having the certification that allows you to sell tailored clothing). and walk ins are for anyone to grab - even the people who have been there for decades and have a very well established clientele.
This makes the whole situation unfair since you are measured on your performance by how much you sell.

Some more experienced associates were amazing and were more than happy to give advice and help with a sell. others would take your sell while "helping you", won't explain why they did what they did while helping a customer (you suppose to shadow them and learn from it), and if you find yourself confronting them about it, you are told your "attitude isn't working with harry rosen company
  plus... culture and therefore the're letting you go".

When i was hired, i was told that i shouldn't look at numbers since it's a very steep learning curve and it'll take time to master it.
3 months later, if your numbers are not on track with them, you are also let go - totally contradicts their previous statement.
  moins
Points positifs
Amazing products, some very supportive staff, great training, get to meet very interesting clientele, predictable schedule, paid training
Points négatifs
dog eat dog culture, sales and numbers driven culture, commission based compensation, retail mall hours
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3,0
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good
Part-time associate (Employé actuel) –  Toronto, ON18 avril 2019
- it is always busy
- teamwork and customer services are perfect
- multitasking so it is not boring
- dynamic and polite environment
- friendly colleagues
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5,0
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Work
Personal Shopper (Employé actuel) –  Toronto, ON15 avril 2019
Great atmosphere and really enjoy the culture they provide. good team and thorough training for full time and part time associates. great incentives as well
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3,0
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Well balanced environment
Lead Oracle Database Administrator (Ancien employé) –  Toronto, ON31 mars 2019
Work life is always balanced, culture is to be an ambassador of Harry Rosen, Customer experience is high priority and the hardest part is to get new technology.
Points positifs
Discount Clothes
Points négatifs
Legacy Technology
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3,0
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Summary
Assistant Sales Manager (Ancien employé) –  Toronto, ON24 mars 2019
Pros - Excellent people and a good place to work.
Con - Standard retail and commission based environment

I would still rate Harry Rosen as the most evolving retailer. they are deploying cutting edge techniques and technology to gain an edge in the saturated market
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5,0
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Great place to work
DRESS FURNISHINGS DEPARTMENT SPECIALIST (Ancien employé) –  Toronto, ON7 mars 2019
great company with lots of growth opportunities

hardest part of job reaching sales targets when over staffed

big commission during sale and seasonal events

learned to make a clientele base for myself and create customer relationships
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5,0
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nice place to work
Visual Presentation Associate (Ancien employé) –  Vancouver, BC28 février 2019
As Visual Presentation Associate position, this store is very good to start and learn a lot of details.
Especially Visual team is wonderful to work with.
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3,5
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3,5Équilibre vie professionnelle / personnelle
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