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Concierge /Guest Services Associate (Ancien employé) –  Niagara on the Lake29 mars 2016
One of the top Hotels in Niagara on the Lake. Scored top in Ontario yearly, thru Ontario's Finest Inns & Resorts Association.

Total focus was on the guests.Took a complete team approach to provide the level of services required.A guest was welcomed with wine, any services that the guest required was attempted if possible from theater tickets, to fine winery dining, limousines , helicopter tours over Niagara, arranging proposals etc..

All-tho, it was a small group of 3 hotels in total, the president was hands on in the constant upgrades to the properties, She would involve staff, asking for constructive input etc.

Hardest part of the position was constantly trying to keep ahead of each guest , as many of the guests at the Hotel would be 3-4 times a year guests that knew staff by name and would expect certain standing requests be meant before their arrival,(wines, flowers ,special dates right down to certain kinds of Ju- Jube's etc. ).

The most enjoyable part of the job- The guests , watching them enjoy their stays and forming relationships with them.
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Avis d'autres employés sur Harbour House Hotel

Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
not a fun work environment
Sous Chef (Ancien employé) –  Salt Spring Island, BC14 novembre 2018
I was hired as there chef to open the restaurant, I wrote all menus and executed all five services for each day. Breakfast lunch happy hour dinner happy hour/late night menu, plus banquets. I worked 18 hours a day for 60 days straight. they never paid me overtime and fired the entire management team when they could replace us with cheaper workers. Worst job ever
Points positifs
none
Points négatifs
Long hours
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Equilibre vie professionnelle / personnelle
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Nightmare
Former employee (Ancien employé) –  Housekeeping24 août 2018
There was no proper training and the staff was abusive. You’re treated sub human by the rest of your staff because of the position. It’s also back breaking. ANY JOB is better than this one. Literally I’d rather apply at McDonald’s.
Points positifs
Nothing
Points négatifs
Everything
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2,5Équilibre vie professionnelle / personnelle
2,6Salaire / avantages sociaux
2,5Sécurité de l'emploi / évolution de carrière
2,4Direction
2,5Culture d'entreprise