Harbour House Hotel
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Harbour House Hotel - Avis

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3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
I worked here when it was in decline and for sale. It was hard as it was not a desirable place to work so it was difficult to attract quality employees. Since I left it has seen high turnover of base-level employees and management alike. Be weary of that.
Points positifs
Lots of hours
Points négatifs
poor work/life balance/poor pay
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2,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
I was hired as there chef to open the restaurant, I wrote all menus and executed all five services for each day. Breakfast lunch happy hour dinner happy hour/late night menu, plus banquets. I worked 18 hours a day for 60 days straight. they never paid me overtime and fired the entire management team when they could replace us with cheaper workers. Worst job ever
Points positifs
none
Points négatifs
Long hours
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1,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
There was no proper training and the staff was abusive. You’re treated sub human by the rest of your staff because of the position. It’s also back breaking. ANY JOB is better than this one. Literally I’d rather apply at McDonald’s.
Points positifs
Nothing
Points négatifs
Everything
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4,0
Équilibre vie professionnelle/personnelle
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Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
A typical day was very up beat & quick paced.
I learned a lot about team work as well as being flexible with where I was needed.

I enjoyed working with management to ensure all guests requests where met.

Always felt my co-workers where there for me when I needed some support.

I found it difficult to schedule with limited staff.

I enjoyed the physical aspects of the job.
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4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
One of the top Hotels in Niagara on the Lake. Scored top in Ontario yearly, thru Ontario's Finest Inns & Resorts Association.

Total focus was on the guests.Took a complete team approach to provide the level of services required.A guest was welcomed with wine, any services that the guest required was attempted if possible from theater tickets, to fine winery dining, limousines , helicopter tours over Niagara, arranging proposals etc..


All-tho, it was a small group of 3 hotels in total, the president was hands on in the constant upgrades to the properties, She would involve staff, asking for constructive input etc.


Hardest part of the position was constantly trying to keep ahead of each guest , as many of the guests at the Hotel would be 3-4 times a year guests that knew staff by name and would expect certain standing requests be meant before their arrival,(wines, flowers ,special dates right down to certain kinds of Ju- Jube's etc. ).


The most enjoyable part of the job- The guests , watching them enjoy their stays and forming relationships with them.
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5,0
Équilibre vie professionnelle/personnelle
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Direction
Culture d'entreprise
A typical day at work would include greeting new guests to the hotel and seating them. Served food and beverage orders in a timely manner to ensure a relaxing dining experience. I was responsible for the production of baked goods and hot dishes for the extensive, daily continental breakfast. As well as built rapport with guests and offered recommendations on local tourist attractions. I learned how to serve guests and interact while multitasking. The hardest part of the job was to wake up at 6am. The most enjoyable part of the job was the production of the continental breakfast.
Points positifs
free nights stay at the hotel
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