I enjoyed working with the people of the company, however I do not agree with many of the policies of this company. Being unable to tell a client what the cost of there return will be without actually completing it first as well as the high prices that are charged. As well, I do not believe I should have to pay them for additional training which benefits them while they pay little more than minimum wage. I also do not like pushing products on people when I don't believe they need them.
The other staff.
Corporate management with no thought for individuals.
Productive and fun place to work and meet and interact with clients
Tax preparer (Ancien employé) – Kelowna, BC – 11 août 2019
H&R is great place to work at with a team of wonderful coworkers and managers, having the opportunity to meet new clients, and learning and improving your knowledge of tax preparation. The support of senior tax preparers makes it possible to get the job done in a fast, accurate, and professional manner. The offices that I had worked in and all others that I had visited during the tax seasons while working there were pretty clean and organized. The hardest part of the job was when during an appointment while preparing a client's tax return revealing some unexpected information by the client that was requiring additional time was causing the next scheduled client to wait for their appointment too long and of course becoming unhappy.