Client Service Professional (Ancien employé) – Ottawa, ON – 7 mai 2019
A typical day would be to confirm/ reschedule appointments, deal with high volume of telephone calls, schedule appointments, assist the tax professionals, database updates. Learned how to multi-task. The hardest part of the job was to try and fix other people's mistake in the schedule. I enjoyed meeting new people and interacting with clients when there was delays.
Tax Professional (Ancien employé) – Brandon, MB – 18 octobre 2019
The organization allows work-life balance and seeing that the position is seasonal, it gives you the chance to seek out other jobs. It also gives training that allows for growth. However, the internal management of employee schedules and other administrative details need improvement. Confusion arise in regards to schedule. Some employees quit mid-tax season.